I had a terrible experience staying at the Quality Inn in Albuquerque. After driving for 10 hours, I arrived at the hotel around 2:40 PM, but the front desk refused to let me check in until exactly 3:00 PM. I was staying for three nights, and not once did they clean the room or replace towels. I asked twice for fresh towels and never received them—I had to go to the front desk and get them myself.
The bathroom was missing soap and shampoo, and even after requesting them, they were never provided. The staff were loud in the early mornings, yelling and chatting through their walkie-talkies right outside the rooms. It made it impossible to rest.
The hotel itself is old, poorly maintained, and feels very run-down and rusty. I would not recommend this place to anyone and will not be staying here again.