No one on property. Business appeared to be closed. Called number on sign on site - no answer. Waited for over an hour & left.
真实旅客
2019 年 9 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2019年09月27日
不满意:清洁度、员工和服务、住宿条件和设施
We did not stay there, they screwed up the reservation along with 12 others. Take them off your list.
真实旅客
2019 年 9 月入住 1 晚
2/10 糟糕
真实旅客
团体旅客
2019年09月26日
不满意:员工和服务
No one at office, could not check in
We arrived at 8 pm. There was no one at the office or on site to check us in. Tried calling the office, no answer. Other guests tried to help, but to no avail. We had driven several hours through the mountains, but could not check in. Called hotels.com and they refunded with no fee, no questions asked. We ended up driving to the next town, and changed our weekend plans. It was disappointing after reading about the ranch online.
真实旅客
2019 年 9 月入住 3 晚
2/10 糟糕
james
2019年09月23日
不满意:客房舒适度,住宿条件和设施
james
2019 年 9 月入住 2 晚
4/10 很差
June
与家人出行
2019年09月21日
不满意:清洁度、住宿条件和设施、客房舒适度
Facelift Needed
Agree with recent visitors and their comments regarding how disappointing this once spectacular lodge was. I didn’t want to believe the negative reviews but they were all what we experienced. We stayed in one if the lodge rooms. Carpet dirty, tub and shower needs repair, lighting poor. Did not experience mice...but tons of gnats. Poor fishing conditions....
June
2019 年 9 月入住 1 晚
6/10 一般
真实旅客
2019年09月19日
满意:员工和服务
不满意:服务设施
Everyone at Harmel's Ranch was very friendly and helpful. I was disappointed that the restaurant and the lounge were totally closed and unavailable due to the fact that they were closing in 2 weeks for the winter. I feel that I should have been made aware of this in advance. There was also no phone in the room or 24 hour assistance. With little to no cell service in this area, I feel that this is a possible safety issue. That said, I would return in the future, just earlier in the season.
真实旅客
2019 年 9 月入住 2 晚
2/10 糟糕
BRENDA
2019年09月12日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We didn’t get in. We called at 7:30 pm to confirm we were on our way. No one answered. We left a message telling them we would be there at 9:00. When we arrived at 9:00, no one answered the door. It was closed and dark. Then we called again, no one answered the phone again. We ended up going to Gunnison to stay the night. e would like a refund.
BRENDA
2019 年 9 月入住 1 晚
8/10 还可以
Paul
2019年09月9日
满意:员工和服务,清洁度
Paul
2019 年 9 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2019年09月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Taylor river valley
A little dated accommodations that were clean and comfortable. Ranch has many services available for the whole family.