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"The hotel and Bana Hills itself were beautiful. Staff were very helpful and responsive despite the crowd. "

"Friendly staff and very helpful."

"The hotel is a beautiful and unique experience! The attention to detail was wonderful and staff was amazing. I definitely recommend!"

"This really cool boutique hotels in a great location. The rooftop bar and pool are awesome. The hotel has a lot of character and the staff is very helpful. The breakfast was as good as any as any of the 20 hotels I have stayed at in the last 3 months. "

"Such a charming hotel a stones throw from the heart of the shopping and attractions. We had been worried about booking here after recent floods but they have recovered perfectly with everything clean, and I’m so glad we did. The service and smiles are amazing and I can’t fault a single thing about our 4 night stay. A few notable comments: early and efficient house keeping (no coming back after lunch to an unmade room), great food, fast service for room service and requests, a blissful day spa (we had a 3 hour package one night before bed after a busy day & it was the best decision). The large bathrooms and comfortable seating area are also a plus. While I had been nervous that some reviews referred to noise at night, we have found it to be ok. There is some noise that echoed into our room which was close to the lifts one night, but it was attributed to loud people, not the fault of the hotel. Definitely value for money staying here."

"Everything was great."

"Hotel was outstanding, with great customer service. The cleanliness of the hotel was excellent."

"Great place to stay, food and services was great! Resort was well maintained "

"Wonderful hotel and the staff are amazingly helpful and accommodating. Would 100% recommend!"