"Extremely disappointed the hotel not possible providing the advance booked supreme class seaview room type at the first three days, due to the room being occupied by others, though the reception officers keen offering alternate room. Outcome, my family had suffered from staying at a down-graded smaller size seaview room during the first three day and returned to the booked supreme class seaview room only at the last 2 days.
Time lost for change rooms leading me quite poor travelling experienced due to hotel not securing their room reservation commitment!!"
"We had a great and memorable vacation in the Four Seasons. The staffs are nice and professional. Nice food and facilities in the resort. Special thanks to Marco, Saif, Annie who made our experience even better. We really appreciate it. "