The staff was amazing and super super friendly. Big miscommunication however. The indoor pool was NOT working. The whole reason i chose this location was for swimming with the kids. I was absolutely devasted to see the pool dark green and not ready. I even called ahead a few days before i booked and was told it was up and running. Smh. Very hard pill to swallow. Told me i need to contact expedia for a 10 percent refund and they will offer me a 10 percent refund as well. So a 20 percent refund after all is said and done... Hopefully if i ever receive it. But the staff was amazing and friendly. The breakfast was decent.....pour your own waffles, couple cereals, coffee and juice and some activia. Oh and toast and toasters. I would look to add... Bacon/sausage/eggs and fresh fruit. Just those four alone would be a huge improvement. Rooms were clean and somewhat modern. All in all... If the pool was running. I would've liked this place a whole lot. Its nice little spot and the staff really makes the place great.
Dilworth
2024 年 3 月入住 2 晚
10/10 超赞
Diohn
2024年03月16日
满意:清洁度、员工和服务、住宿条件和设施
Diohn
2024 年 3 月入住 1 晚
10/10 超赞
Diohn
2024年03月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great customer services Always!
Diohn
2024 年 3 月入住 1 晚
2/10 糟糕
Edward
2024年03月10日
不满意:清洁度
..
Edward
2024 年 3 月入住 2 晚
6/10 一般
Buyisiwe
2024年03月5日
Average
Buyisiwe
2024 年 2 月入住 1 晚
8/10 还可以
Cassaundra
与家人出行
2023年12月27日
满意:员工和服务,清洁度
不满意:服务设施
Property looks like it’s in a sketchy area. Nuzzled right Btwn Two very low end motels. I mean like lock the car doors twice and the push the alarm again from the room window. But once inside the room was cozy and moderately updated. The halls look dim and dingy but overall for a short stay at the last minute it was worth the price. Complimentary breakfast was decent. The room service was outstanding. She was very thorough and came to clean daily. Sheets pulled back pillow cases changed fresh towels etc. the indoor pool was a joke don’t let the pics fool you it’s not in servíce. Overall, decent accommodations if you are not too picky. Front desk is automated so if u like to have immediate assistance try somewhere over near Ventura Dr or pleasant hill.
Cassaundra
2023 年 12 月入住 4 晚
10/10 超赞
Kayla
与家人出行
2023年11月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Virtual check in was different for us, but the staff was awesome! Very attentive and all our needs were met during our stay. We had a small issue with the bedding that was quickly resolved. Room was clean. Would stay here again.