3/5 一般
Mrs.S，Glasgow
与家人出行
14 9月 2020
满意：服务设施，员工和服务
Initially thought room was good size until we saw other family's cheaper room at other hotel (almost double our size & with small fridge), albeit we had breakfast included. Not impressed by pre-cooked breakfast - dried-up & cool inc toast. Also not very big pot of tea for 2 - no hot water pot. Understandably during current coronavirus situation discouraged from sitting too long with staggered times, though limited choice of times left but not told to advance book.
Room decor nice but lack of sockets -1 bedside point & double socket near writing desk (too large for room). Had to plug kettle into bedside socket (nearest to tea table). Also only one of double sockets working which meant to report on check-out but forgot due to fact breakfast was 10.30 and although our luggage in car we thought we would go back to room to brush teeth etc before our homeward journey to Glasgow. Unaware key cards automatically clear at 11am preventing entry to room after this time. Therefore had to get card unlocked/reset to collect bits & pieces.
Overall impression - hotel decor & facilities on resort complex good, not used any but there if wanted.
Hygiene standards good, hand sanitisers in public areas. Room was clean ex a glass had small hard bit at rim so washed off & long dark hair strand on shower floor so not thoroughly cleaned. Would not stay there again - overpriced and over-rated in my opinion.
2020 年 9 月入住 1 晚
