Bal Harbour Hotel with Pool

"Everly at the front desk was amazing. Super friendly and helpful. Her customer service is definitely 5 stars. The room was very spacious and clean. We walked to surrounding shops, restaurants and to the nearest beach"

"Amazing location and spacious clean rooms. The staff is very friendly and helpful."

"Plusses: very clean, near beach, Minuses: sterile, uncomfortable, and minimal decor, drilling sounds from work being done, terrace looks out on a parking lot and is below an overpass, front desk staff are unpleasant, reading lamp by bed not functional, walls thin - could hear baby screaming in next room"

"Booked the room via VRBO; so our room would be cleaned if we paid another fee, as well as a decent parking fee, and a resort fee on the way out. And it was barely stocked - two plates two spoons etc. The check in process was a nightmare via email texts and calls. Despite multiple attempts, I ended up standing at the door for 30 minutes waiting for help as the front desk was empty. The attendant returned and was so rude to my colleague she was nearly in tears. Great location except beach is...