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关于格林考旅馆的点评

5 out of 5
格林考旅馆
Glencoe Village, West Highlands, Ballachulish, Scotland

点评

8.4

很好

10 分 - 超赞。44 条好评，共有 90 条点评" "
8 分 - 还可以。26 条好评，共有 90 条点评" "
6 分 - 一般。11 条好评，共有 90 条点评" "
4 分 - 很差。6 条好评，共有 90 条点评" "
2 分 - 糟糕。3 条好评，共有 90 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

6/10 一般

Pam

与配偶出行
满意：员工和服务，清洁度
5 star rating is misleading.
2024 年 4 月入住 1 晚

8/10 还可以

Tracey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We spent a night at the Glencoe Inn so that we could explore Glencoe. It is extremely convenient as a location for that. Little pricey as an exclusive option in that area, but the room was spacious and well kept. Cute restaurants attached. Petrol station and convenience store next door. It’s right on the highway but not too much noise. Staff was very friendly. Overall great stay and we would choose them again if exploring Glencoe.
2024 年 3 月入住 1 晚

2/10 糟糕

Stephanie

不满意：住宿条件和设施

10/10 超赞

Caleb

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay, clean rooms and staff was very friendly. Would definitely stay there again.
2024 年 3 月入住 1 晚

10/10 超赞

Colin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Extremely quiet inn with old world charm in an absolutely stunning area. A little dated in terms of amenities but still incredibly pleasant and peaceful.

10/10 超赞

Keith

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Charming in a very area appropriate and old school way (there was a rotary phone in the room and fire places warming the common areas). It was so warm and welcoming. My teenage son loved it and I can't over state how comfortable the property felt. The two different women at the front desk were very friendly,helpful, and gave great guidance on local hiking.
2024 年 3 月入住 1 晚

6/10 一般

John

与家人出行
满意：员工和服务
Rooms very small, bathroom was very tight. Beatiful setting but a little pricy for what you get.
2024 年 3 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Phillip

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Jane

满意：清洁度、员工和服务、住宿条件和设施
Older hotel but very charming. Staff very friendly and accommodating. Food was delicious. Conveniently located. Wish we had more time to explore the area. I would go back to this hotel.
2023 年 11 月入住 1 晚
Paula 于 2023年11月27日 的回复
We really appreciate you for taking the time to leave a review, we appreciate all feedback, good or bad in order for us to improve our service where necessary.Thank you.

10/10 超赞

Jasmin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel with lovely staff and incredible food! The hidden spa is a really great addition with beautiful views! Highly recommend
Paula 于 2023年11月27日 的回复
We really appreciate you for taking the time to leave a review, we appreciate all feedback, good or bad in order for us to improve our service where necessary.Thank you.

10/10 超赞

Stuart

2023 年 10 月入住 2 晚
Paula 于 2023年11月27日 的回复
We really appreciate you for taking the time to leave a review, we appreciate all feedback, good or bad in order for us to improve our service where necessary.Thank you.

10/10 超赞

Mark

2023 年 10 月入住 1 晚
Paula 于 2023年11月27日 的回复
We really appreciate you for taking the time to leave a review, we appreciate all feedback, good or bad in order for us to improve our service where necessary.Thank you.

8/10 还可以

michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Paula 于 2023年11月27日 的回复
We really appreciate you for taking the time to leave a review, we appreciate all feedback, good or bad in order for us to improve our service where necessary.Thank you.

10/10 超赞

Colby

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The best stay I have had in all of scotland on a 8 day trip from canada. Very impressed with the accommodations. No need to go anywhere but here for supper as well. Which is very convenient.
2023 年 10 月入住 1 晚
Paula 于 2023年11月27日 的回复
We really appreciate you for taking the time to leave a review, we appreciate all feedback, good or bad in order for us to improve our service where necessary.Thank you.

8/10 还可以

Yeo Dasheng

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was great with stunning views. Easy to find, and room was clean and comfortable
Paula 于 2023年11月27日 的回复
We really appreciate you for taking the time to leave a review, we appreciate all feedback, good or bad in order for us to improve our service where necessary.Thank you.

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful interesting interior, very comfortable to sit and have a glass by the fire
2023 年 9 月入住 1 晚

8/10 还可以

ANTHONY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

Grace

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Service a little slow but food was good. rooms clean and fit for purpose
2023 年 9 月入住 1 晚

10/10 超赞

Sabrina

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

8/10 还可以

Mike

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
On tour ( NC500) mid point stay
We arrived too early to check in but had a nice drink on the patio in glorious sunshine. The staff were very nice, polite and professional. Whilst our room was clean and had everything you would need for a stay, it was small and felt a bit cramped, wouldn’t have suited us if we were staying for more than one night. The restaurant was of a good standard, food tasty and the staff were great. Plenty to choose on the menu plus a good wine list. Views of the fantastic location out of nearly every window, is defiantly a winner.
2023 年 9 月入住 1 晚

10/10 超赞

Gregory

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice location
2023 年 9 月入住 1 晚

10/10 超赞

Brooke

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had a lovely stay at the Glencoe Inn. Staff were friendly and helpful and my room was quiet and I had a restful sleep. Would definitely stay there again
2023 年 9 月入住 1 晚

10/10 超赞

Jane

2023 年 8 月入住 1 晚

10/10 超赞

Heinz

2023 年 8 月入住 1 晚
Paula 于 2023年08月28日 的回复
Thank you for taking the time to leave a review, we appreciate all feedback, good or bad to aid us in improving.

6/10 一般

Richard

Rooms are very small with steep stair access
2023 年 8 月入住 2 晚
Paula 于 2023年08月28日 的回复
Thank you for taking the time to leave a review, we appreciate all feedback, good or bad to aid us in improving.

10/10 超赞

Manuela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel molto bello e in posizione comodissima. La signora Stella, alla reception, disponibile e gentilissima.
2023 年 7 月入住 1 晚
Paula 于 2023年08月28日 的回复
Thank you for taking the time to leave a review, we appreciate all feedback, good or bad to aid us in improving.

10/10 超赞

Björn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bra hotell men bilder..
Fotografierna av hotell stämmer inte.. Ser ut som om det ligger väldigt ensligt. Med i själva verket finns det ganska mycket bebyggelse samt en större väg väldigt nära.
2023 年 7 月入住 1 晚
Paula 于 2023年08月28日 的回复
Thank you for taking the time to leave a review, we appreciate all feedback, good or bad to aid us in improving.

10/10 超赞

Catherine

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Paula 于 2023年08月28日 的回复
Thank you for taking the time to leave a review, we appreciate all feedback, good or bad to aid us in improving.

8/10 还可以

Frédéric

团体旅客
满意：清洁度、员工和服务、客房舒适度
Sympa et bien placé à l’entrée de Glencoe
Hôtel sympathique et pratique sur la route principale à côté du village de Glencoe. Accueil prévenant et enjoué de Stella. On mange très bien au Bistro. Chambre pas grande mais fonctionnelle. Balades à pied accessibles depuis l’hôtel
2023 年 7 月入住 1 晚
Paula 于 2023年07月27日 的回复
We appreciate you taking the time to leave a review, we take all comments onboard to assist us to improve on our service and facilities. Thank you

10/10 超赞

Amy

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Wonderful little inn. Very friendly staff Room was small but perfect for our needs. Very quiet Wish we had taken advantage of the laundry service!!
2023 年 7 月入住 1 晚
Paula 于 2023年07月27日 的回复
We appreciate you taking the time to leave a review, we take all comments onboard to assist us to improve on our service and facilities. Thank you

10/10 超赞

MARK

2023 年 7 月入住 1 晚
Paula 于 2023年07月27日 的回复
We appreciate you taking the time to leave a review, we take all comments onboard to assist us to improve on our service and facilities. Thank you

10/10 超赞

Catherine

满意：清洁度、员工和服务、住宿条件和设施
This beautiful, quiet property is the perfect base for spending time in GlenCoe. Staff is wonderful, and they work hard! I travelled by bus, and there's a stance right across from the hotel. I loved the location in the village of Glen Coe, and gateway to tons of hiking was right there. It's a fabulous place to stay after a long day of hiking.
2023 年 6 月入住 3 晚
Paula 于 2023年07月27日 的回复
We appreciate you taking the time to leave a review, we take all comments onboard to assist us to improve on our service and facilities. Thank you

8/10 还可以

Daryl

满意：清洁度、员工和服务、住宿条件和设施
All staff were terrific - they obviously enjoy their work. Old building, but lots of welcoming touches. Restaurant food was very good. A very enjoyable experience.
2023 年 6 月入住 1 晚
Paula 于 2023年07月27日 的回复
We appreciate you taking the time to leave a review, we take all comments onboard to assist us to improve on our service and facilities. Thank you

8/10 还可以

Richard

2023 年 6 月入住 1 晚
Paula 于 2023年07月27日 的回复
We appreciate you taking the time to leave a review, we take all comments onboard to assist us to improve on our service and facilities. Thank you

8/10 还可以

Wendy

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The food both dinner and breakfast were delicious, They close early and you MUST make a reservation for dinner or you will not eat!!!
2023 年 5 月入住 1 晚
Paula 于 2023年07月27日 的回复
We appreciate you taking the time to leave a review, we take all comments onboard to assist us to improve on our service and facilities. Thank you

10/10 超赞

Giselle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Magical Glencoe
Beautiful Location, easy to find, great restaurant onsite. My dad and I were celebrating our shared birthday and were greeted with a birthday card from the staff on check-in and a couple of complimentary glasses of sparking wine at dinner. Dinner was wonderful, the food and the service were impeccable. I would definitely return to this establishment in the future.
2023 年 3 月入住 1 晚

10/10 超赞

Marie Nissen

2023 年 4 月入住 1 晚

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff in the reception area and dining facilities were absolutely great.
2023 年 3 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
不满意：客房舒适度
The hotel was not what we expected. The bed was hard, itchy blankets,
2023 年 2 月入住 1 晚

10/10 超赞

Martin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
Staff very friendly made us welcome and food was exellent
2023 年 1 月入住 1 晚

10/10 超赞

Reese

与家人及幼儿出行
满意：员工和服务
I unfortunately was actually never able to make it to the property but wanted to leave a review since I was so impressed by the customer service. The night before we were supposed to travel to the highlands, my toddler came down with RSV and we have to cancel our whole highlands trip, which included a night at Glencoe Inn. Not only did the hotel refund my payment but the part the impressed me the most was the incredibly warmth and concern it was met with. Specifically, I spoke with Ben over the phone and he shared some resources for reaching urgent care in Scotland over the New Years holiday when most resources were closed. I am so impressed by the warmth and customer service at this hotel and fully plan on staying here if we ever have the opportunity to visit Scotland again.

6/10 一般

Kirsty

与家人出行
Nice stay, although…
I had booked this hotel as a gift for my partner and I but due to last minute work commitments my partner could no longer attend. So I attended with my mum and my daughter. The hotel kindly moved us in to a bigger room to allow more space for us and to accommodate the travel cot. Although the hotel claims to be family friendly, they do not have a children’s menu in the restaurant. I had to buy meals for my daughter at the supermarket as there wasn’t anything suitable on the full menu for her. The staff were lovely but the hotel was very quiet during our stay and the staff weren’t very attentive. Most times we wanted a drink at the bar we had to walk around the hotel to find someone to serve us and were surprised to discover that there was a service charge added to the bill on every round at the bar! We were made aware of the service charge at the restaurant which we were more than happy to pay but we were not impressed with the service at the bar. I cannot comment on the “hidden spa” facility as we were unfortunately unable to make use of this due to my daughter travelling with us but the staff member who gave us our welcome tour didn’t even inform us about it. I would have been unaware of it if it wasn’t for reading the hotels website. The hotel in general was clean although my daughter had macaroni one evening for dinner and there was still some underneath the table when we arrived for breakfast the following morning. Overall we had a nice stay but not sure I would return.
2023 年 1 月入住 2 晚

4/10 很差

Jess

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Very disappointing stay, but didn’t ruin our trip, as we knew it was just a quick one night stopover. I think I’d be extremelt uposet if I was due to stay here for more than one night. Upon arrival. There is nobody sitting at a check-in desk, just an office door that is open but no bell to ring or number to call. Which then leaves you standing awkwardly for a while, then searching around for somebody, not great. Room was not worth the money paid (£130) – bed was smaller than a double, stains on sheet and towels, paid for a ‘mountain view’ but upon waking in the morning, we had a view of the busy road and roundabout. Bathroom really needed some work, dirty tiles, very narrow bath, seal had gone on shower glass so leaked everywhere. there was staff shortage so there was only one waiter and therefore we couldn’t be seated until our given time, fair enough no harm done. We sat and had a drink, but my partner had to remind the waiter around 19:35 that we were to be seated. Once seated, the waiter did the best he could but we waited absolutely ages (over an hour) for any food to be brought out, by this point we were ravenous and tired so just ate it as fast as we could and went to bed. The food was WAY over-priced for what it was - £35 for x3 small lamb cutlets, one carrot and a bit of mash! I’d say if it is just an overnight stopover, you’ll be okay, but don’t bother if you’re thinking it’ll be a nice stay. website makes it seem really idyllic but more like a roadside motel

6/10 一般

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was overpriced. We stayed here 6 years ago and were excited to stay again, and willing to pay more. Since then they have renovated and added 2 restaurants and a new bar. It has lost a lot of its charm and character. It was an good stay, but not worth the price.
2022 年 10 月入住 1 晚

8/10 还可以

Alberto，New York

与配偶出行
满意：员工和服务，清洁度
Great host
2022 年 10 月入住 1 晚

8/10 还可以

arnold

满意：员工和服务，清洁度
Beautiful views of the Loch, close by to Walking trails. Friendly staff
2022 年 9 月入住 1 晚

6/10 一般

Kevin

2022 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意：员工和服务，清洁度
Glencoe Inn
We had a warm welcome and enjoyed our stay. Staff were friendly and helpful with our queries and experiences. Food was good but sometimes it took an eternity to arrive. Room was clean but starting to look tired.
2022 年 8 月入住 3 晚

4/10 很差

Hillary

满意：清洁度
不满意：客房舒适度
Don’t waste your money
This room was the smallest space for the most money I have paid for one night. The room was small, with a double bed tucked under a sloped roof and up against a radiator. You had to climb over it, or your partner, to get out of bed. Luckily it was August, so we had the windows open for ventilation. However, this meant we heard every car coming up/down the gravel driveway most of the night. Thank goodness for earplugs. Restaurant on premises was adequate at best.
2022 年 8 月入住 1 晚