"The Hotel was surprisingly convenient. Smack dead in the center of Plateau. Details to cleanliness were witnessed daily. However, on two separate days of my week stay I had to kill a roach. "
"Marco war sehr hilfsbereit. Auf Fragen erhielten wir ausführliche Antworten. Die Suite war schön gross und die Aussicht auf Nova Sintra und die nahen Berge gefiel uns auch.
Das Frühstück war ok. "
"Loved the location and closeness to the beach and shopping. Lots of restaurants to choose from but most of the time defaulted to the Oceans Cafe for the service, the entertainment, the food and the awesome staff"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Overall, everything was great and the people were amazing. The only downside was that the tall PR lady, she did not come across as very friendly or approachable, and I also found a cockroach in my room. "
"Very comfortable stay, nice pools, very good breakfast. Excellent position. Internet good enough to work. If we return to Sal island will stay in the same hotel. "
"Without a doubt, one of the best holidays we’ve had. We travelled as a group of friends with children 2 to 18 years old, and there was truly something for everyone. The hotel exceeded our expectations. It was huge and full of activities that after a full week, we still hadn’t explored it all!
The buffet restaurants were outstanding. The variety and quality of food were impressive, and the service was exceptional. A special mention must go to one of the waitresses, 'Miraculous', who was incredibly kind and patient with our lively group of children. Her warm and friendly nature made our visits a pleasure.
The pools were consistently clean, and the variety from kids’ pools to more relaxing area meant we always had something to enjoy. One day, during a temporary power outage, the slides at the water park weren’t working, but the lifeguard kept the kids entertained, which was appreciated.
The beach was breathtaking clean, beautiful, and easily accessible. The facilities nearby were convenient, and even the vendors offering excursions were great to deal with. 'Victor', in particular, was friendly, helpful, and never pushy. 'Jose' from VIP Guest Services also deserves recognition. Despite us not being VIP clients, he was incredibly attentive and helpful throughout our stay.
The only slight disappointment was with restaurants we booked. Unfortunately, the staff there were quite rude and the food didn’t meet the same standards as the buffet.
Was still a 10/10 holiday however!"
"The rooms were very clean and the beds very comfortable. There is a nice walk along the promenade to Santa Maria which takes about 10-15 minutes. The staff are very friendly and work tirelessly entertaining the guests. The food is tasty and presented nicely. I'd definitely recommend the cocktails"
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