“The staff really tried their best to help, but unfortunately the room itself was a huge disappointment. We booked the family room and it was very dirty — the shower curtain was covered in mould, and there were items like a comb and small toys left behind under the beds. Because of the condition of the room, I ended up paying an extra £100 just to move to another room so I could at least have a clean shower.
Even after changing rooms, the experience still wasn’t great. The room was extremely……
“The staff really tried their best to help, but unfortunately the room itself was a huge disappointment. We booked the family room and it was very dirty — the shower curtain was covered in mould, and there were items like a comb and small toys left behind under the beds. Because of the condition of the room, I ended up paying an extra £100 just to move to another room so I could at least have a clean shower.
Even after changing rooms, the experience still wasn’t great. The room was extremely……
Justin