住宿正面

关于水晶酒店的点评

3 out of 5
水晶酒店
36, Jalan Zabedah, Batu Pahat, Johor

点评

8.2

很好

10 分 - 超赞。33 条好评,共有 108 条点评" "
8 分 - 还可以。54 条好评,共有 108 条点评" "
6 分 - 一般。17 条好评,共有 108 条点评" "
4 分 - 很差。4 条好评,共有 108 条点评" "
2 分 - 糟糕。0 条好评,共有 108 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

7.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

Cindy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚

8/10 还可以

Goh

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 3 晚

10/10 超赞

Mat Yatim

2022 年 5 月入住 1 晚

8/10 还可以

LIM ZAU

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 4 月入住 1 晚

10/10 超赞

Alyana

2022 年 4 月入住 1 晚

10/10 超赞

Wai Teng

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
need improve the smoking environment - non smoking room have smoking smell. the hallways always have smoking smell. overall is very convenient. the super mat is just near by walking distance. parking is limited but can park at supermarket parking.
2022 年 4 月入住 1 晚

8/10 还可以

chong fong

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We stayed in a 3pax room. The room size is reasonable for 3pax. The room is quiet. The bed is clean.
2022 年 4 月入住 1 晚
Miko 于 2022年04月15日 的回复
Thank you very much for your feedback. We will try our very best to serve you in future.

8/10 还可以

Chen

2022 年 2 月入住 1 晚

8/10 还可以

Ahmad Farid

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good n clean hotel for stopovers..efficient and friendly service.. good location. in llist for revisit..
2022 年 1 月入住 1 晚

10/10 超赞

chong fong

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Room and bathroom is clean, bed is in good condition. Staff are friendly
2021 年 12 月入住 1 晚

10/10 超赞

Amirul Hilmy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good except for the limitation of parking space.
2021 年 10 月入住 1 晚

10/10 超赞

Theam Teng

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good accessibility
2021 年 10 月入住 1 晚

8/10 还可以

cha

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚
Miko 于 2020年02月14日 的回复
Dear Guests, Thank you for your support.

10/10 超赞

Hajar

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
i like the decoration and cleanliness. its spacious and very comfortable especially when you have a small kids.
2019 年 11 月入住 1 晚
Miko 于 2019年12月29日 的回复
Dear Mdm Hajar, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 还可以

Jawan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean room and good breakfast
Overall of the room was good.The room was equipped with hair dryer, ironing set, kettle, LCD TV, hanger, mineral water etc. I really satisfied with the cleanliness of the room. The buffet breakfast was good. Definitely will come back.
2019 年 11 月入住 1 晚
Miko 于 2019年11月21日 的回复
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Looking forward to seeing you again soon. Take care!

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is very clean and all lights,TV, heater & air-con are in good working condition. Room is spacious. All staff (doorman, housekeeping, reception & restaurant) are friendly. The hotel restaurant is a gem. It offers a wide variety of food in generous portion. Definitely value for money for its quality and quantity given. Would consider it a 4 star hotel if toothbrush & toothpaste are provided. Good location. Cost only RM 4 or 5 (peak hours) to Batu Pahat mall or Aeon Big/Square One & Old Street. The Summit is just next to hotel.
2019 年 10 月入住 3 晚
Miko 于 2019年11月8日 的回复
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Take care!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 1 晚
miko 于 2019年10月17日 的回复
Thank you for your review and for choosing our hotel. Don't hesitate to call us if you are traveling to our area gain soon. Take care!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We are sactisfied to stay at this hotel.Also have a good breskfast.
2019 年 9 月入住 1 晚
miko 于 2019年10月5日 的回复
Thank you for your feed back. Hope to see you again !

8/10 还可以

Deeno

满意:住宿条件和设施,清洁度
Small hotel with large rooms 👍. Will be back
2019 年 9 月入住 3 晚
miko 于 2019年10月5日 的回复
Thank you for your feed back. Hope to see you again!

10/10 超赞

SATHEESH KUMAR

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good service worth for money
2019 年 8 月入住 3 晚

6/10 一般

真实旅客

2019 年 8 月入住 1 晚

10/10 超赞

Roy,KL

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice breakfast, but parking spots are limited and just too narrow.
2019 年 8 月入住 1 晚

8/10 还可以

Cindy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient as Sea View Restaurant is across the road.
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall is good. If dental kits provided would be an added advantage.
2019 年 8 月入住 2 晚

8/10 还可以

NOR AZLAN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice & convenient
Nice & convenient, especially after renovation...
2019 年 7 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意:员工和服务
A clean & no frill hotel room. Basic amenities are provided at very reasonable rates. Only problem I had was finding a parking lot when I drove back at night.. All in all a good service and friendly hotel. Dr Lam
2019 年 7 月入住 1 晚

6/10 一般

真实旅客

团体旅客, 商务旅客
满意:清洁度
不满意:员工和服务
Staff was rude and not friendly. Not accomodative to request.
2019 年 7 月入住 4 晚

4/10 很差

真实旅客

满意:清洁度
不满意:住宿条件和设施
Problem car parking
2019 年 7 月入住 1 晚

6/10 一般

真实旅客

满意:清洁度
2019 年 6 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 1 晚

8/10 还可以

Zack,Batu pahat

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convinent. Nearby there's a giant super market. No toothbrush provided.
2019 年 5 月入住 1 晚
miko 于 2019年05月22日 的回复
Dear Guest, Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon. Have a nice day!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Pilihan yang tepat dengan suasana kondusif
2019 年 5 月入住 2 晚
Miko 于 2019年05月22日 的回复
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, do not hesitate to call us. Take care!

10/10 超赞

Lau

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
No frills check-in. Fast and easy. Staff very friendly. Pleasent stay and nice experience overall.
2019 年 4 月入住 1 晚
Miko 于 2019年05月22日 的回复
Dear Guest, Thank you for taking the time to review your stay with us. I am hope your next stay and just around the corner. Call us if there is anything we can help you with. Take care!

8/10 还可以

真实旅客

与家人及幼儿出行
满意:住宿条件和设施,清洁度
Room size and newly renovated.
2019 年 4 月入住 1 晚
miko 于 2019年05月3日 的回复
Dear Sir/Mdm, Thank you for your feedback. I hope your next stay and just around the corner. Call us if there is anything we can help you with. Take care!

6/10 一般

真实旅客

与配偶出行
满意:住宿条件和设施,员工和服务
I am not too sure why is there a no-smoking sign but the hotel prepared a rubbish bin with a ashtray? The rubbish bin is near to our room and we can smell the cigarrette smell from the room. When we passed by the ribbush bin we saw a lot of used cigarrettes in the ashtray. I thought people are not supposed to smoke in the building? Need to look into this. Overall, ok.
2019 年 4 月入住 1 晚

10/10 超赞

真实旅客

满意:员工和服务,清洁度
2019 年 3 月入住 1 晚
Miko 于 2019年04月4日 的回复
Thank you for choosing our hotel. Looking forward to seeing you again.

6/10 一般

真实旅客

不满意:住宿条件和设施,服务设施
2019 年 3 月入住 1 晚
Miko 于 2019年04月4日 的回复
Thank you for choosing our hotel. Looking forward to seeing you again soon.

10/10 超赞

Irene

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing,it is a good night's sleep.
2019 年 3 月入住 1 晚
Miko 于 2019年05月3日 的回复
Dear Ms Irene, Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. I hope your next stay and just around the corner. Call us if there is anything we can help you with. Have a nice day!

8/10 还可以

CYTANG

满意:清洁度、员工和服务、服务设施、住宿条件和设施
breakfast to be more variety
2019 年 2 月入住 4 晚
Miko 于 2019年04月4日 的回复
Thank you for your feed back. We will try to improve it.

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行
满意:员工和服务,清洁度
Overall room is quite clean, bed is comfortable. Staff is friendly and helpful. However carpeting is a little old. Limited choices for the breakfast buffet, can be improved further.
2019 年 2 月入住 3 晚
Miko 于 2019年04月4日 的回复
Thank you for your feed back. We will try our very best to improve it.

8/10 还可以

真实旅客

满意:员工和服务、住宿条件和设施、客房舒适度
Not bad for 2stars Inn
-recently renovated a bit.better carpets n rooms -breakfast could do with more varieties and
2019 年 2 月入住 4 晚
Miko 于 2019年04月4日 的回复
Thank you for your feed back. We will try our very best to improve it.

8/10 还可以

Wendy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Value-for-Money Option
We stayed in Crystal Inn many times over the years. Generally, this is a decent facility in a small town. Affordable, near Summit Shopping Mall and a huge supermarket, The Store. While it is not in top notch condition, it is value for money for the price point. We stayed in December 2019 and saw that the bathroom and lift were recently upgraded. Wifi is not very stable though.
2018 年 12 月入住 1 晚

6/10 一般

siow

满意:员工和服务
2018 年 12 月入住 10 晚
Miko 于 2018年12月21日 的回复
Dear Guest, Thank you for taking the time to review your stay with us. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 超赞

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
Nice hotel, good breakfast and services by hotel & restaurant. Easy and convenient parking place.
2018 年 12 月入住 2 晚
Miko 于 2018年12月19日 的回复
Dear Guest, Thank you for your review and for choosing our hotel. We looking forward to having you again as a guest in our hotel.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel, worth. with. the price, breakfast not bad
2018 年 12 月入住 2 晚
Miko 于 2018年12月21日 的回复
Dear Guest, Thank you for your comments. I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 超赞

CHUA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice friendly hotel
I knew I would check-in late which is why I book a room without window. However, I was upgraded to a newly-renovated room with window; though I didnt ask for it. The breakfast was good enough for the price of the room I paid. There is a Chinese restaurant directly opposite the hotel and a supermarket/department store behind it. Bus station/taxi stand is less than 10 mins drive. Staff was attentive/helpful and polite. The only disadvantage is my room do not have an electric kettle, and the TV reception is not so good on many channels
2018 年 12 月入住 1 晚
Miko 于 2018年12月19日 的回复
Dear Chua, Thank you for your comments. We will try our very best to improve the TV reception for few channels.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel yang strategik di kelilingi dengan kedai makan pasaraya dan jabatan kerajaan.
2018 年 12 月入住 2 晚
Miko 于 2018年12月19日 的回复
Dear Guest, Thank you for taking the time to review your stay with us. We looking forward to having you again as a guest in our hotel.

6/10 一般

Ricky

Affordable
Minor paint job was on going at my floor, thus the after smell was pungent. Room decor was normal, looks like a 90's design, carpet was dirty and the AC was good but manual wings adjustment were needed. Plus points are it is cheap, located in town and next to a shopping mall.
2018 年 11 月入住 1 晚

10/10 超赞

Issac,KL

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel
2018 年 11 月入住 1 晚
Miko 于 2018年11月19日 的回复
Dear Guest, Thank you for choosing our hotel. I'm looking forward to having you again as a guest in our hotel. Take care!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I stay 2night in the hotel , but last night my door card already give counter cancel, she said me is stay 1 night . That i give the oder conformation , she said who don't tell her . Soory also no said , just ooen the card olny .
2018 年 11 月入住 2 晚
crystal inn management 于 2018年11月13日 的回复
Dear Guest,Thank you for your feedback. We would like to apologize for your unhappiness at our hotel. We will look in it and improve the condition of the rooms. Sorry for inconvenience caused.