Houston Baybrook Mall Hotels

"The staff are nice and respectful. The rooms are clean, until there was a little bit of soda residue in the bathroom sink and the ants came. Not just a few. My counter was full of ants. They were full so i couldnt change rooms. They gave me clearner to clean them up myself. I asked for a discount. I was told she would have to ask. I did not get a discount. Instead i got to clean ants off the batbroom counter for 2 days. Went to the pool and got into.the hot tub, it was lukewarm bath water. I did ask if they could turn up the heat foe the hot tub, they did. The staff is amazing! I want to give higher stars. "

"Parking was easy, room very clean and comfortable. Walking distance from several restaurants and shopping opportunities. "

"I personally will never stay here again. Poor service, lack of interest by employees, over all terrible experience. Empty shower bottles, nasty sheets. Wouldn’t recommend this place even to my enemies. "

"Everything was great and nice "

"Hotel is near the mall and super clean. "

"The whole reason we booked this hotel over others was for the kitchenette. Unfortunately, when we arrived there was very limited dishes and zero things to cook with. The lady at the front desk was an able to find us one pot. She did bring us extra set of dishes, silverware and made sure we did extra towels throughout our stay. I just assumed we would have at least a pan and a spatula! Cooking meals with one single meal is difficult… The staff is really friendly! The breakfast was great. My kids loved the waffles everyday. The hotel is really close to the space center and depending on the time of day 30ish to the zoo, aquarium, beach near by. "

"Convenient location to nasa and great for food choices. Hotel was tidy and included free coffee and breakfast. "

"The room had a distinct odor of having been smoked in. It was supposed to be a non-smoking room that was really the only issues we had."

"room was great "