「Overall not bad. The hotel was built a long time ago. Even though you took the lift, there were still many stairs to go if you were assigned to the 3rd floor. I checked out the hotel on 5/21 morning. The black girl at the front desk was not very helpful.」
「The property is well located with multi storey car park nearby and the river views very welcoming.
Check in late at night was a bit hap hazard, mainly due to process changes but when we really wanted to get to bed it was a bit delayed.
The bed was comfy, shower very good and over all very comfortable. 」
「The property is lovely and has a very traditional English feel which we appreciated, however the entire property lacks any ventilation/airflow - suffice to say there is also no air conditioning - which made the rooms simply insufferable during a heat wave. Recognizing that the climate has changed, management needs to provide at minimum a fan per room to enable some degree of ventilation and air movement during summer months if they expect guests to be able to sleep and enjoy the facilities.」
「Bed bugs in the bed, windows full of spiderwebs, the other room we had , had a seek from bathroom sink which smelt of sewage. And the air conditioning didn’t work」
「Disappointing.
On arrival to the room, there was a distinct musty smell. Not pleasant and still present after opening the windows.
No WiFi in the room.
Breakfast was almost non existent. For a pub/hotel that promotes its food service and quality, a couple of boxes of cereal and a few miniature pastries was not what was expected or advised. A cooked choice would be expected (and was advertised)」