San Andrés Big Pond Lagoon Hotels

"The service was great. The place was clean and incredibly comfortable. The breakfast is great. Everything was wonderful."

"Beautiful view, clear room, nice staff, delicios breakfast "

"The entire staff are so friendly, beautiful location away from the busy city center, and great food. "

"Greeter was sweet and super efficient. She was also super responsive during our stay."

"This was a beautiful place , view was great . The staff was great and food delicious "

"Wonderful place, staff is very nice."

"Llegamos en el Chatet a las 9 pm. Llamamos, sonamos la campana pero no había nadie. Calle oscura, quedamos por 30 minutos esperando hasta que consiguimos contactar una persona que nos dijo que la llave estaba en el buzón. No nos comunicaran por el portal e-mail o WhatsApp. Llegamos directo del aeropuerto con hambre pero no habia nada para comprarmos y el aplicativo Rappi no hace entrega en ese barrio. En el día seguinte por la mañana solo encontramos empanado y café que se vendían por los...

"Les draps n’avaient pas été changés poils cheveux si trouvaient avant qu’on demande d’y remédier .sol douche éviers n’avaient pas été nettoyés. Chambre sombre dans un recoin qui sentait les égouts. Rouille est. Personnel limit"

"Hotel e receptivo maravilhosos. O Atendimento de toda equipe foi fantástica com destaque para a Andrea e Andrés. Já na recepção de chegada fomos surpreendidos com toalhas refrescantes de drink de flor da Jamaica delicioso. Não havíamos conseguido reserva o restaurante mais disputado da região mas eles com toda dedicação conseguiram uma reserva para nós, isso sem dúvida foi o Wow de uma experiência. O Hotel é lindo, super limpo e muito acolhedor. Até hoje foi o melhor lugar que nos hospedamos....

"The host is absolutely amazing! If you’re traveling here, this place is a must-visit. It’s just steps from the beach, in a safe area, and gets a big thumbs-up all the way around. "

"El Sr muy amable, siempre al pendiente de todo."

"Service was Good and food."

"Room was excellent, good lighting and clean. Staff were great. Thanks Kathy front desk clerk for all your help and information and Stefany in the restaurant. I enjoyed my trip and made me feel at home. "

"Staff very helpful and patient "

"The property has no formal address because it is on an unpaved road. So it is very hard to find up two hills on the unpaved road. The pictures are very misleading and only the bigger rooms are shown. Then there is no free breakfast, but a dirty coffee table where everyone can share the same spoon to take coffee or cocoa out of a shared instant coffee tin and take sugar out of a cork covered jar which is covered with ants as it is on an outside balcony. The room is tiny and there is no hot...

"Perfect getaway for holiday!"

"The breakfast was made to order and excellent, best complementary breakfast we have had. Fresh mango juice and sliced pineapple for each guest and wonderful coffee. Wonderful cook preparing as guests order, so fresh made and not sitting in a warmer and breakfast is served at your table within minutes. Indoor seating and outdoor seating is provided or eat in the lounge are or in the comfortable seating in the patio/ pool area. "

"Excellent place to stay in the island, I totally recommend it! "