2/10 糟糕
Janet
与配偶出行
2025 年 9 月 1 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Upon entering bankfield was greeted with 2 foreign people avin an argument one had him by the throat, instinct kicked in i said do you mind ,this is a hotel , they looked shocked id said anything, then proceeding to reservation desk to check in , was directed to different parts was goin everywhere over hotel , its tired out dated , my partner then said he worked there in the 80,s painting it still the same paint on ceilings, plus wallpaper was coming off n hangin, finally found room , omg it needed a good clean dust on skirting boards cobwebs , curtains needed washing smelt of smoke from vapes , looked in bathroom bath stained , n toilet looked looked like someones had a shave n left the bits in it , flushed it n still wouldn't go so i took a photo , anyway it was getting late , bed was ok after checking but slept on top , then just sort of settling down then the smell of someone smoking weed , it absolutely stunk , because it was dark couldn't see who was smoking it , in the morning, when looking out of window no wonder , they looked like asylum seekers, in the morning i did ask a member of staff and they wouldnt comment, n rushed off , there was no manager about as they had a craft fair on so i left it , it wasn't only us that remarked but others on our floor did to , said no point complaining you won't get anywhere they look after them , sorry to say its a beautiful hotel in its day but not behind closed doors it isnt , sorry for long post but im saying as i find it
Janet
2025 年 8 月入住 2 晚