Otsu Biwako Hall Hotels

"Cute hotel! Great location "

"The location is excellent. Very few amenities tho. The breakfast offered by the restaurant connected to the hotel is definitely worth the money."

"Great location, staff were very helpful. They should really get rid of those check-in machines, nobody can use it without help from hotel staff so what’s the point really. ALERT - I stayed at 4 other hotels on my trip to Japan and all were booked on Expedia yet this was the only hotel that charged me the city tax during checkin in addition to what I paid on Expedia, not sure why only this hotel did it, average of 1000 yen per night "

"From the moment we stepped in we knew this hotel was going to be a wonderful experience. The staff were very welcoming , greeted us immediately. Very smooth check in process . Our rooms were lovely, they had everything we needed . Children loved the free ice creams and the massage chairs were an extra bonus. The hot baths were immaculate condition at all times . We truly loved our time here"

"Concierge and staff were kind and very helpful. Breakfast was good. "

"Excellent pricing, clean, modern, staff were extremely professional and helpful. Superb location as well! Easy access to Kyoto's trains. "

"Beautiful seafood kaiseki dinner. Very nice staff. The traditional bedding was perfectly comfortable. "

"Excellent breakfast - you have a choice with 4 restos - all with lake view and amazing food!"

"Breakfast was very good plenty of options. The staff was friendly. The location was great."