Cottages in Blacktown City Council

"Check-in and concierge services were very friendly and helpful. We really liked the hotel and the suite. The only issue we encountered was the very inconsistent information regarding a late check-out. The day before our departure, we were told to ask again in the evening because the daily rate was not yet known. In the evening, we were then told that the hotel was fully booked and that we could only check out at 12 pm instead of 11 am. On the day of departure, we were once again informed that a late check-out was not possible. It was only when we spoke to a more experienced staff member that we learned a late check-out was in fact available for an extra charge. We happily paid this fee and were able to check out at 3 pm. This was very important for us as we were travelling with two small children and our flight to Europe was not scheduled until 10 pm. ⸻ "

"The check in staff were friendly very helpful The room was clean tidy and comfortable The staff at breakfast were friendly and polite "

"We had a wonderful stay, thank you! Everything from start to finish was smooth and enjoyable. The room was exceptionally clean and comfortable, which made it easy to relax. The staff were genuinely warm, helpful, and always willing to go the extra mile. Thanks for making our visit so enjoyable!"

"Great service. Amazing room. Bed was a dream. "

"Highly recommended"

"Staff was very helpful, "

"Very clean, welcoming room with great view of the airport apron. We appreciated the seperate wc. Very comfortable bed and pillow."

"Everything was great"

"Everything was excellent."