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“Stayed here before and I think stayed in the same room because we had the same issues. Shower faucet is set backwards- and has a constant drip. Room temperature does not stay consistent- says 62 but stops at 67. Last day, the gym’s a/c system was set to heat and wasn’t able to change and elevators were down. Not sure if/how they could be connected. Also, didn’t notice it the last couple of time we stayed here but within walking distance is a motel that has some shady transactions going down. ”

“The room was clean and well maintained and check in was a breeze! Had a frustrating time trying to use the TV's (Roku kept forgetting the wifi) but the amenities more than made up for it! Plenty of areas to gather, cook and have a picnic, indoor and outdoor pools and hot tubs, good breakfast and a beautiful location! Highly recommended! ”

“The room was a fair size, adequately furnished. Very comfy beds, pillows, and linens. HVAC worked well. Very quiet, as the place was nearly sold out and we never noticed noise from other guests. The bar was convenient, with a fairly good and diverse menu. (There is an on-site restaurant, but it was freezing in there, so we opted for the bar.) We could have used a bellhop, but none was on duty at the time we checked in, which was odd at 4 pm, as that is prime check-in time. They did,……

“Thin dingy towels. Evidence of mold in bathroom ..”

“A beautiful property. Staff was very accommodating. We just stayed overnight because it was close to the smoky Mountains and Cades Cove would definitely stay again.”

“Room are smelly and with hundred of ants on the dining table, so scary! This is the first time I stay at Staybridge and it gives me very bad impression on this hotel.”

“Wonderful property”

“Great room and value. Room was clean. Nice staff. Will stay next year for the Shed.”

“Gorgeous”

“We do love the property, and we enjoyed our stay. Only thing I will mention is for us the bed is too firm. Nothing wrong with that but, we prefer a softer bed.”

“Clean”

“Seems to be an older property, but is very well maintained room was very nice and clean. Staff was very friendly from checking in to check out”

“Parking was great, had teh essentials in the room to be comfortable”

“So glad we went with this hotel - great price and airport shuttle excellent - All of the staff were very helpful and kind - good clean safe choice near the airport. ”

“Fue la peor estadía que he tenido, el cuarto lleno de chiripas (animales) que se paseaban hasta en la cama y el baño horrible Demasiado horrible, de 2 días que pagué solo pude quedarme una sola noche porque me fui no soporté tanta suciedad y deplorable en un hotel donde uno busca es descansar no lo recomiendo a nadie”

“Clean room very comfortable”