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关于伯尔尼茅斯希尔顿欢朋酒店的点评

3.5 out of 5
伯尔尼茅斯希尔顿欢朋酒店
Upper Terrace Road, Bournemouth, England

点评

9.0

非常棒

10 分 - 超赞。609 条好评，共有 1004 条点评" "
8 分 - 还可以。286 条好评，共有 1004 条点评" "
6 分 - 一般。64 条好评，共有 1004 条点评" "
4 分 - 很差。27 条好评，共有 1004 条点评" "
2 分 - 糟糕。18 条好评，共有 1004 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

nicola

2024 年 4 月入住 1 晚

10/10 超赞

Jignna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Brilliant customer service from the staff at Hampton Hilton
2024 年 3 月入住 2 晚
Hampton 于 2024年04月24日 的回复
Thank you for taking the time to review your stay with us, we really do appreciate it.

6/10 一般

NEIL

2024 年 3 月入住 3 晚
Hampton 于 2024年04月24日 的回复
Thank you for taking the time to review your stay with us, we really do appreciate it.

10/10 超赞

Viktoria

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Hampton 于 2024年04月24日 的回复
Thank you for taking the time to review your stay with us, we really do appreciate it.

6/10 一般

Gill

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Unfortunately the bed was incredibly uncomfortable and creaked at movement it was worst nights sleep ever !
2024 年 2 月入住 1 晚
Hampton 于 2024年04月24日 的回复
Thank you for taking the time to review your stay with us, we really do appreciate it.

10/10 超赞

Rebecca

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Welcomed really well. Clean, friendly, room was great. Quiet, breakfast was good. Will definitely come again. We have staying in lots of hotels and this one was great in wvery area even better than higher standard hotels that cost a lot more
2024 年 2 月入住 1 晚
Hampton 于 2024年04月24日 的回复
Thank you for taking the time to review your stay with us, we really do appreciate it.

8/10 还可以

Anthony

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good sized, clean room. Friendly staff. Good breakfast. Great location for shops etc but not much of an outside area.
2024 年 2 月入住 1 晚

10/10 超赞

owen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

K

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Chris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely crisp clean room, staff excellent. “Free” breakfast plentiful but every expense spared on quality. Overall would recommend as it was not expensive.
2024 年 1 月入住 2 晚

10/10 超赞

Mariana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location, right in the square. Free breakfast, great, really nice room. Absolutely amazing.

8/10 还可以

andrew

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Jacqueline

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only downside to this location was it was at top of a steep hill, other than that it was wonderful
2023 年 10 月入住 4 晚

6/10 一般

真实旅客

与家人出行
不满意：客房舒适度，住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Salvador

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

8/10 还可以

A

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay, brilliant location
2023 年 12 月入住 1 晚

6/10 一般

Debbie

2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Liliana

满意：住宿条件和设施，员工和服务
Dignity and respect for customers
2023 年 12 月入住 1 晚

10/10 超赞

Sarah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Always a great stay
This is the second time we have stayed at Hampton By Hilton Bournemouth and it is definitely a great place to stay when visiting Bournemouth. The hotel is well kept, clean and the rooms are beautifully clean and well-equipped. The only thing we don't like is the shared car park which when busy is extremely difficult to park in as some of the spaces are far too small and positioned next to pillars but at £15 for 24 hrs is good value and secure if you can get your car in!
2023 年 12 月入住 1 晚

10/10 超赞

Troy

2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay.
Excellent two night stay at the Hampton. Easy check in and friendly receptionist. Our room was clean and very comfortable. Great choice and variety for breakfast. Will be sure to stay here again.
2023 年 12 月入住 2 晚

4/10 很差

Luisa

2023 年 12 月入住 1 晚

8/10 还可以

John

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Beverley

与家人出行
满意：客房舒适度，住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Sharon

2023 年 12 月入住 1 晚

10/10 超赞

Lorraine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

6/10 一般

Neil

商务旅客
满意：员工和服务，清洁度
不满意：客房舒适度
OK Hotel good location
Breakfast good, service good, cleanliness fine. Bed not that comfy. Shower not great
2023 年 11 月入住 1 晚
Hampton 于 2023年12月4日 的回复
Thank you for your review, we really appreciate it.

10/10 超赞

Tom

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2023 年 11 月入住 1 晚
Hampton 于 2023年11月29日 的回复
Thank you for your kind review, we really appreciate it.

8/10 还可以

Marilou

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just the heating system/ aircon was playing up. They offered help or be moving to another room but chosen to stay in our cozy bedroom. In total, very nice staff.😊
2023 年 11 月入住 1 晚
Hampton 于 2023年11月28日 的回复
Thank you for taking the time to review your stay, we appreciate it and thank you for your feedback.

10/10 超赞

MS GLAUCE

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel!!!
Perfect location to move in any direction of the city. Very good bedroom and shiny bathroom. Team super friendly and kind. Good breakfast with some vegan options.
2023 年 11 月入住 1 晚
Hampton 于 2023年11月21日 的回复
Thank you for your amazing review we really appreciate it.

2/10 糟糕

Asbjörn

2023 年 11 月入住 1 晚
Hampton 于 2023年11月22日 的回复
Thank you for taking your time to review your stay with us at Hampton.

8/10 还可以

Terry

2023 年 11 月入住 4 晚
Hampton 于 2023年11月13日 的回复
Thank you for your review, we really appreciate it and also your feedback.

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hampton 于 2023年11月9日 的回复
Thank you for your kind review we really appreciate it.

8/10 还可以

Helen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Two nights (to see a xcelled band at the BIC!)
Couple of nights to see a band at the BIC (it's a good location for the BIC, if not a bit of a schlep up the hill, good for the legs though) Hotel, all good. Parked on site £15.night. Room comfortable. Breakfast very acceptable. Good rooftop bar in the Hilton next door. Stayed in several places to see bands in Bounemouth and would return here.
2023 年 11 月入住 2 晚
Hampton 于 2023年11月7日 的回复
Thank you for your review, we really appreciate it and also your feedback.

6/10 一般

Peter

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Not really worth the money, but clean...
Visited on a Friday night, the location was great, room clean and comfortable. My biggest problem is the cost vs. what you get. On the night I stayed the TVs across the hotel were not working, when raising this to hotel staff they couldn't be less bothered, "yes that is a problem across the hotel right now" and what? I paid extra for the room with a view. My advice is don't! Our view was of the carpark, with a slight view of the sea, but only if you stood right up to the window and turned to see the clipping of view. Really not worth the extra money. Further to this the parking is available to both hotel guests and members of the public, what confused me was that I'm not sure if there was a difference in price between what guests paid and the public price. Finally the shower was an interesting design that lacked the power that I'm used to from some cheaper hotel chains. All in all, with the lack of a view, rude front desk, strangely weak shower, no TV this room should have cost much less and I even feel with the TV not working we should have received at least 1/3rd of the room cost back. My recommendation... Try a Travelodge or Premier Inn instead. At least it was clean...
2023 年 11 月入住 1 晚
Hampton 于 2023年11月6日 的回复
Thank you for your review, we really appreciate it and also your feedback. We are sorry that you had an issue with the TV - the storm has caused a few issues that the team were working on to resolve. The public car park is a maximum stay of 4 hours, whilst the hotel has negotiated a discounted resident 24 hour rate. Thank you for choosing Hampton for your time in Bournemouth.

6/10 一般

Darius

与家人及幼儿出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I'm quite sure there was swimming pool in pictures when I booked but unfortunately there was only fitness area.
2023 年 11 月入住 2 晚
Hampton 于 2023年11月6日 的回复
We only have a Gym at Hampton by Hilton, the Hilton Bournemouth has a pool for their residents in the hotel.

10/10 超赞

Grayson

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Hampton 于 2023年11月6日 的回复
Thank you for your kind review, we appreciate it.

8/10 还可以

Nicola

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay at this hotel. All the staff were friendly and really welcoming. The two members of staff who were on breakfast duty each morning, went above and beyond for everyone, big shout out to them! 😊 The room was perfect for our little stay. The only criticism I would have is lack of hanging space for wet towels (one hook for three adults) and also our wet coats! A few extra hooks would be really handy! But apart from that, we had a fabulous stay, thank you! Definitely would return again 😊
2023 年 10 月入住 2 晚
Hampton 于 2023年11月1日 的回复
Thank you for your review, we really appreciate it and also your feedback.

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hampton 于 2023年11月2日 的回复
Thank you for your kind review we really appreciate it.

8/10 还可以

Sonja van

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
It was absolutely fine, breakfast better than comparable hotels, lots of choice and tasted good. Room was ok, bit tight for 3 people. Shower was ok, but could have been cleaned a bit better. Old sticky tape on wall, looked a bit grim. Staff was very pleasant and polite.
2023 年 10 月入住 1 晚
Hampton 于 2023年10月30日 的回复
Thank you for your great review, we really appreciate it.

10/10 超赞

Miranda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bournemouth Uni Stay
Stayed to do a Uni visit. The hotel was lovely and new. Everything looked clean and fresh, would definately stay again
2023 年 10 月入住 1 晚
Hampton 于 2023年10月30日 的回复
Thank you for your great review we really apreciate it.

10/10 超赞

Claire

2023 年 10 月入住 1 晚
Hampton 于 2023年10月29日 的回复
Thank you for your review, we really appreciate it and also your feedback.

10/10 超赞

Grayson

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hampton 于 2023年10月29日 的回复
Thank you for your review, we really appreciate it and also your feedback.

8/10 还可以

SIBY

2023 年 10 月入住 1 晚
Hampton 于 2023年11月14日 的回复
Thank you for your kind review, we appreciate it.

10/10 超赞

Kevin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Great stay, really good location. Fantastic breakfast, quiet rooms, couldn't hear other guests at all. Polite and helpful staff. Clean rooms and hotel. Would definitely stay again.
2023 年 10 月入住 2 晚
Hampton 于 2023年10月24日 的回复
Thank you for your amazing review, we really appreciate it and your stay. We hope to be able to welcome you back on a return visit.

10/10 超赞

Melvyn，Stafford

满意：清洁度
2023 年 10 月入住 1 晚
Hampton 于 2023年10月24日 的回复
Thank you for your review, we really appreciate it and also your feedback.