6/10 一般
Peter
2025 年 8 月 23 日
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is I believe the premier hotel in Brampton. It is clean, well maintained and comfortable. It has a lot of atmosphere and history. I liked the Dickens touch. The staff were friendly and helpful. The big black mark was that we were locked out, something which has never happened to me before in a hotel. Three of us returned at 11 pm to find all the doors locked and nobody responding to knocks or telephone calls. We eventually had to climb in through the window. The only alternative would have been to sleep on the street. In fairness the staff were apologetic next morning and told us that in the normal course of events, had they been told we were going out, they would’ve given us means of access. Nobody asked whether we were going out. And it should not have been necessary. I hope following this feedback they will change their arrangements
Peter
2025 年 8 月入住 1 晚