The Willows 酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

The Willows 酒店的登記入住時間是？

登記入住時間於 14:00 開始。

The Willows 酒店位於哪裡？

此酒店位於濱海，距離布萊頓海灘和布萊頓碼頭不到 10 分鐘腳程。步行 10 分鐘即可到達Volk’s電氣鐵路和布萊頓海洋生物館。距離布萊頓站只有 21 分鐘路程，布萊頓 (BSH-布萊頓火車站)則只有 21 分鐘。

The Willows 酒店布萊頓區

Q: The Willows 酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: The Willows 酒店的登記入住時間是？

登記入住時間於 14:00 開始。

8/10 不錯

Lars-Ake

多人同遊

2025 年 5 月 27 日

讚好：整潔度、職員與服務和住宿狀況

A good and safe short stay place

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.

於 2025 年 5 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊

2025 年 5 月 17 日

不滿：整潔度和住宿狀況

Good location but incredibly dirty!

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.

於 2025 年 5 月住了 1 晚

4/10 欠佳

Charley

2025 年 5 月 3 日

讚好：整潔度

不滿：住宿狀況

Wouldn't stay here again.

We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.

於 2025 年 5 月住了 1 晚

6/10 一般

Scott

2025 年 2 月 16 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 2 月住了 1 晚

2/10 很差

真實旅客

2025 年 2 月 15 日

不滿：整潔度、住宿狀況和客房舒適度

Dirty

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.

於 2025 年 2 月住了 1 晚

4/10 欠佳

Jack

伴侶同遊

2024 年 11 月 20 日

讚好：職員與服務

不滿：住宿狀況

The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.

於 2024 年 11 月住了 1 晚

6/10 一般

Susanne

2024 年 9 月 16 日

讚好：職員與服務

不滿：客房舒適度

於 2024 年 9 月住了 4 晚

10/10 優異

joanne

2024 年 7 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great stay

The room was clean and the bed was comfy.sea view

於 2024 年 7 月住了 2 晚

4/10 欠佳

真實旅客

2024 年 7 月 22 日

不滿：整潔度、住宿狀況和客房舒適度

Not what I expected

Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front

於 2024 年 7 月住了 1 晚

8/10 不錯

Theresa

2024 年 7 月 21 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 7 月住了 2 晚

8/10 不錯

Aleah

多人同遊

2024 年 7 月 10 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 7 月住了 1 晚

10/10 優異

Mikael

2024 年 6 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 6 月住了 1 晚

4/10 欠佳

Evan

多人同遊

2024 年 5 月 27 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.

於 2024 年 5 月住了 1 晚

2/10 很差

David

2024 年 5 月 19 日

不滿：整潔度、職員與服務和住宿狀況

於 2024 年 5 月住了 1 晚

8/10 不錯

jamie

2024 年 5 月 18 日

讚好：整潔度和職員與服務

於 2024 年 5 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊

2024 年 5 月 11 日

不滿：職員與服務和住宿狀況

於 2024 年 5 月住了 1 晚

2/10 很差

Kathryn

商務旅客

2024 年 5 月 8 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 5 月住了 1 晚

6/10 一般

真實旅客

商務旅客

2024 年 4 月 26 日

讚好：整潔度

不滿：客房舒適度

於 2024 年 4 月住了 4 晚

4/10 欠佳

Nigel

家人同遊

2024 年 4 月 2 日

不滿：住宿狀況

Bit run down noisy odd set up

於 2024 年 3 月住了 3 晚

2/10 很差

Danielle

2024 年 4 月 1 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Avoid at all costs!!!!

I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!

於 2024 年 3 月住了 1 晚

6/10 一般

Carissa

2024 年 3 月 17 日

於 2024 年 3 月住了 1 晚

2/10 很差

Adam

2024 年 3 月 6 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Avoid avoid and avoid

Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review

於 2024 年 3 月住了 1 晚

2/10 很差

Gaelle

多人同遊

2024 年 2 月 25 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Suicide assuré

Hotel de passe dégueulasse très mauvais accueil humidité dans les chambres cela mériterait un remboursement

於 2024 年 2 月住了 1 晚

6/10 一般

Francesca

2024 年 2 月 15 日

於 2024 年 2 月住了 1 晚

2/10 很差

Helen

2024 年 2 月 9 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here

於 2024 年 2 月住了 3 晚

登入預訂全球超過十萬間酒店即慳至少 10%

The Willows 酒店

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