前台

关于海洋套房汽车旅馆的点评

2.5 out of 5
海洋套房汽车旅馆
16045 Lower Harbor Road, Brookings, OR

点评

9.4

绝佳

10 分 - 超赞。326 条好评,共有 447 条点评" "
8 分 - 还可以。99 条好评,共有 447 条点评" "
6 分 - 一般。13 条好评,共有 447 条点评" "
4 分 - 很差。9 条好评,共有 447 条点评" "
2 分 - 糟糕。0 条好评,共有 447 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Juihsiang,Taipei City

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚

10/10 超赞

Ryan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff with quick and efficient check in. Well maintained rooms and convenient location.
2024 年 4 月入住 1 晚
Susan 于 2024年04月7日 的回复
Hi Ryan, thank you for your review and letting others know what they can expect when staying with us. I hope you have a great week.

10/10 超赞

Bruce

满意:清洁度、员工和服务、住宿条件和设施
Pretty new property. Quiet. Near marina. Near several dining options. Seafood and Mexican food
2024 年 4 月入住 1 晚
Susan 于 2024年04月7日 的回复
Thank you for taking the time to post your review and letting others know we are a great place to stay when in Brookings. Have a great week.

10/10 超赞

Teena

满意:清洁度、员工和服务、住宿条件和设施
Loved how clean and well maintained the property is. Also love the full kitchen, the comfy couch and the separate bedroom. We would stay here again.
2024 年 4 月入住 1 晚
Susan 于 2024年04月7日 的回复
Hi Teena, it was lovely to meet you. I'm glad you had a great stay and thank you for sharing your experience with others. I hope you have a beautiful week.

8/10 还可以

susan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and helpful in every way! Perfect stay for us!
2024 年 4 月入住 1 晚
Susan 于 2024年04月4日 的回复
Hi Susan, It was lovely to speak with you. I am glad your stay was perfection. I hope you have a great week.

10/10 超赞

Bobbi

2024 年 3 月入住 1 晚
Susan 于 2024年04月24日 的回复
Hi Bobbi, Thank you for taking the time to leave a review. It looks like we met or exceeded your expectations for your stay. I hope you have a great week and thank you again for posting.

10/10 超赞

Leah

与家人出行
Very nice surprise!
2024 年 3 月入住 1 晚
Susan 于 2024年03月31日 的回复
Leah, it was a pleasure to meet you. I'm glad you enjoyed your stay with us. I hope you have a great week and a beautiful Easter.

10/10 超赞

Edgar

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Clean. Well kept and managed.
2024 年 3 月入住 1 晚
Susan 于 2024年03月29日 的回复
Thank you for your review. We appreciate you letting others know we are a great place to stay when visiting Brookings.

10/10 超赞

Courtney

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This is the best place to stay in the Brookings area. Each time I’ve stayed here, my room is absolutely spotless and everything’s goes as planned. It’s in a great location and very well run. Having a kitchen is really nice.
2024 年 3 月入住 3 晚
Susan 于 2024年03月25日 的回复
Hey Courtney, We have an amazing staff who work hard to ensure guests have a clean, comfortable room for their stay. On behalf of our staff, thank you for taking the time to share your experience.

10/10 超赞

Michele

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Stacey 于 2024年03月4日 的回复
Thanks for taking time to rate us Michele. We're happy to hear you enjoyed your stay!

10/10 超赞

Stephen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were proactively helpful
2024 年 2 月入住 1 晚
Stacey 于 2024年02月29日 的回复
Thank you Stephen, we are happy to hear you found our staff proactively helpful. That's the kind of service we aim to provide. We look forward to assisting you again in the future!

10/10 超赞

Venus

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Experience
The room was very cozy and comfortable. Everything was clean and in good condition. The staff were extremely friendly. Since it was my son’s birthday the bought him a card and a gift card. When I forgot a shirt, they called me right away to tell me. We will definitely stay there again.
2024 年 2 月入住 2 晚
Susan 于 2024年02月11日 的回复
Hi Venus, thank you for letting us know you had a great stay and that your son enjoyed his birthday gift. I hope you had a safe journey home. Perhaps we will get to celebrate another birthday with you in the future.

8/10 还可以

Richard

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Susan 于 2024年02月11日 的回复
Hey Richard,It looks like your visit was okay but we would love the opportunity to turn that 8 into a 10. On you future stay please let us know how we can make that happen.

4/10 很差

Nici

2024 年 1 月入住 2 晚
Stacey 于 2024年02月2日 的回复
Hi Nici, Two star reviews aren't the norm for us, we wish you had brought any issues to our attention during your two night stay. We're very accommodating and would have loved the opportunity to turn that two into a five.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay
Very nice staff and helpful people. Incredible value for money
2024 年 1 月入住 2 晚
Stacey 于 2024年01月29日 的回复
Thank you for the review, we're very happy to hear you had a perfect stay!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Stacey 于 2024年01月12日 的回复
Thank you for leaving us a review, we're happy you enjoyed your stay with us.

10/10 超赞

Angela

2024 年 1 月入住 2 晚
Stacey 于 2024年01月8日 的回复
Thank you Angela, we appreciate the perfect score!

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
For A couple days or more stay in Brookings, this place works great. The bed was awesome the. Room actually was very clean almost new appliances. I am very happy, I would highly recommend ocean suites in Brookings and stay again.
2024 年 1 月入住 2 晚
Stacey 于 2024年01月8日 的回复
Thanks John, We recently upgraded our mattress toppers; we’re happy to hear you found them comfortable. Thank you for taking time to leave a review, we look forward to seeing you again.

10/10 超赞

Ruth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were friendly & helpful. The room was comfortable. We enjoyed our stay of two nights & will return again if we ever get to this area again.
2023 年 12 月入住 2 晚
Stacey 于 2024年01月8日 的回复
Thank you Ruth for recognizing our team; they work very hard to make sure our guests have a wonderful stay. We hope you make it back to beautiful Brookings someday!

10/10 超赞

Kelly

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This place is small, charming, and well-appointed. We were pleasantly surprised and loved the location in the harbor.
2023 年 12 月入住 2 晚
Stacey 于 2024年01月8日 的回复
Thank you Kelly, We love our harbor location, walkimg distance to the beach, fishing, crabbing and some of the best restaurants in town. Thanks for taking time to leave a review1

10/10 超赞

Christopher

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Stacey 于 2024年02月2日 的回复
Thank you for the five stars, we're happy to hear you had a great stay with us.

10/10 超赞

Rowdy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Stacey 于 2024年01月7日 的回复
Thank you Rowdy, we're happy you enjoyed your stay with us!

10/10 超赞

Rebekah

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Motel with amazing customer service
We were so pleased with The Ocean Suites Motel! The customer service and hospitality were excellent. I received a call from the motel the day I made the reservation and they confirmed everything. They also made sure we would receive the holiday promotional gifts that the county was giving. Upon arrival, we were greeted by a friendly & helpful manager who promptly got us checked and and made sure we had everything we needed. When we entered our room, we were very pleased with the cleanliness and comfortable set up. The staff of the hotel had also left us a gift bag with some very nice local items in it as well as an Anniversary card (I had mentioned to the woman that called me the day I made the reservation that we were going to be there celebrating our 37th anniversary). This gift was very thoughtful and definitely not expected. It really showed the staff's attention to detail and the true kindness they shared with us. We will definitely return to the Ocean Suites in the future, when visiting Brookings/Harbor.
2023 年 12 月入住 2 晚
Susan 于 2023年12月31日 的回复
Thank you Rebekah. I am very happy that you enjoyed your gift of local products and hope you had a wonderful anniversary. I am very proud of our staff and the job they do to make Ocean Suites a great place for guests to stay. I will be sure to share your praise with them.I hope you had a Merry Christmas. May the new year bring health and joy to you and yours.

10/10 超赞

Laura

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
This was a terrific value. The staff were extremely helpful. They provided tickets to Brookings Light Festival when we mentioned that we were going. Excellent suggestions for food. Provided a toothbrush for one of our party. Lots of little helps. I would definitely go back. Have already recommended it to several people
2023 年 12 月入住 1 晚
Susan 于 2023年12月31日 的回复
Thank you for your post Laura. The Festival of Lights at our local park is spectacular. I'm glad we were able to provide you with tickets (and the toothbrush). I appreciate that you are recommending us to others. Relying on word of mouth instead of paying for pricey advertising is one of the things that allow us to keep our rates low. I hope you and yours had a great time in Brookings and that 2024 is a great year for you.

10/10 超赞

Ankita

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Susan 于 2024年01月2日 的回复
Hi Ankita,Thank you for sharing your experience with others. I hope you and yours had a great Christmas and a joyous and safe New Year's Eve.

10/10 超赞

Brian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed in places that cost twice as much and weren't as nice as this motel. When was the last time you had a big recliner, a table with two chairs on which you could play cards, and an appointed kitchen? Will for sure stay here the next time I am in town.
2023 年 12 月入住 1 晚
Susan 于 2023年12月31日 的回复
Hey Brian,Thank you for your review. We are a bit unique in that we are set up like an apartment rather than your standard motel/hotel. This means you have a comfy rocker recliner and a sofa (or a 2nd queen bed) in the living, ceiling fans, a private bedroom and a full kitchen. This, coupled with the fact that we are only a block from the beach, does make our rate extremely competitive.I hope you and yours have a safe New Years and look forward to your next visit.

10/10 超赞

Cherie

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the staff and comfort of these rooms.
2023 年 12 月入住 2 晚
Stacey 于 2023年12月21日 的回复
Thank you, Cherie, its always a pleasure having you here. We look forward to seeing you at your next visit.

10/10 超赞

Bryan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Stacey 于 2023年12月29日 的回复
Thank you Bryan for a perfect score, we appreciate you taking time to leave a review.

10/10 超赞

Dale

满意:员工和服务,清洁度
不满意:住宿条件和设施
I booked on travelocity. At 3 pm the day of my stay. I recieved a call from the establishment. They politely asked my my physical address. After giving it to them. I was informed that THEY needed to cancel my reservation as they do not accept customers within my city and another city 50 miles away. With an 800 credit score. Payed off home. 2023 vehicle. A long term career. Living in another state. Etc.. i asked them why? The desk replied it was the owners policy. I did not see that posted anywhere prior to booking. Why? Do customers that have problems showing up to the reserved room get the same curtacy at 3 pm And allowed a full refund? I ended up booking accross the street on the ocean. Was very lucky as it was so late and a saturday. My options were very limited by 3 pm. One can only wonder why. The purpose for booking in this town. The dining options are excellant. The christmas light show spectacular. And when doing both and drinking spirits. Driving home is not a wise option. So why not spend my hard earned $$ in this community for a night and possible shopping and breakfast the next day!! I am so frustrated as to how i was treated. And the manner it went down.I will persue legal options to repair the damage done.
2023 年 12 月入住 1 晚
Susan 于 2023年12月18日 的回复
Hi Dale, I am sorry we were unable to accommodate your reservation. Under the section entitled "You need to know" it says, "....guests whose residence is within 60 mi (97 km) of the property will not be allowed to check in."As for a refund, you card was not charged.

10/10 超赞

James

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Newly remodeled. Manager takes pride in the units. Very roomy and comfortable. Would definitely recommend it to anyone.
2023 年 12 月入住 1 晚
Susan 于 2023年12月17日 的回复
Thanks for your review James. Yes, we have completed a number of upgrades and improvements this past year. There are several more projects planned that we think guests will really enjoy.Thank you again for your review and sharing the word about our motel. I hope you have a wonderful Christmas and holiday season. See you next time.

8/10 还可以

umberto

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Stacey 于 2023年12月15日 的回复
Thank you for taking time to leave a review. Please let us know how we can turn that 8 into a 10!

10/10 超赞

Crystal

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
We had a great experience here, very clean and cozy apartment style room with a private bedroom, a nice recliner and full mini kitchen. It was tastefully decorated and very thoughtfully stocked with pots and pans, cheese grader, measuring cups, extra paper towels, dishes, we were pleasantly surprised. The staff was friendly and accommodating, we will definitely be back. Thank you.
2023 年 12 月入住 1 晚
Stacey 于 2023年12月11日 的回复
Thank you for taking time to share your positive experience Crystal. Our team works really hard to provide a "home away from home" experience. We look forward to welcoming you back in the future.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Coastal Getaway
A clean and tidy property. Super welcoming, charming and well equipped unit with all the amenities including kitchen ware..a nice suprise. Safe coastal neighborhood with an easy walk to beach, restaurant and gift shop.
2023 年 11 月入住 1 晚
Stacey 于 2023年12月11日 的回复
Thanks for the kind words! We're thrilled you had a great stay with us.

10/10 超赞

Xiaofei

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely love it! The suite we stayed at was very clean. We had a full kitchen and it’s got all the kitchen supplies. The beds were comfortable with clean sheets and also asked for extra blankets. Staffs throughout the booking process and check-in staff were all very nice and friendly. Highly recommended!
2023 年 11 月入住 1 晚
Stacey 于 2023年11月29日 的回复
Thank you for the lovely review. We recently put new memory foam toppers on all of our beds and are happy to hear you found them comfortable. Our team is amazing and always go above and beyond to assist our guests. Hopefully we get to welcome you back in the future.

8/10 还可以

Mark

满意:客房舒适度,员工和服务
Decent hotel 1 block from the beach
The desk clerk at check-in was very friendly and helpful. Due to the tight parking and limited space availability, because of the size of my full-size truck, he offered me a unit near to where my truck was parked. While it was smaller than the unit I had reserved (he let me know when he made the offer), I gladly accepted the room change. While there, the batteries in the TV remote stopped working. The staff immediately gave me a replacement set of batteries. Each encounter I had with the staff was extremely positive. Each time they were cheerful and upbeat. Everything in the room was very satisfactory, except for one item. There was mold on the tile grout in the tub/shower stall. A simple spray of Tilex or a wipe down with a Clorox solution would have made quick work of eliminating the mold. That is the reason I gave 3-stars instead of 5-stars for cleanliness.
2023 年 11 月入住 3 晚
Stacey 于 2023年11月21日 的回复
Mark, thank you for taking the time to share your feedback with us. We appreciate you recognizing our staff; our amazing team go above and beyond assisting our guests. Parking can be tight when we’re full but we do have additional parking available. We recently had a long-term guest depart this room and we were aware of the issues with the grout. The room is currently out of service and the tile is being regrouted. Thanks again for recognizing our awesome staff! It was a pleasure having you stay with us.

10/10 超赞

Susan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
Staff was very friendly and helpful. Room was very clean
2023 年 11 月入住 1 晚
Stacey 于 2023年11月18日 的回复
Thank you Susan, we're delighted to hear you had a great experience staying with us. Thank you for the perfect score!

10/10 超赞

Sheldon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super clean, with well equipped kitchen, really nice staff. Located across the street from the local harbor.
2023 年 11 月入住 1 晚
Stacey 于 2023年11月16日 的回复
Thanks for the great review Sheldon. We appreciate you giving us five stars and look forward to welcoming you back in the future.

10/10 超赞

Shelly

2023 年 10 月入住 1 晚
Stacey 于 2023年11月21日 的回复
Thank you Shelly, we're happy you enjoyed your stay with us.

10/10 超赞

Thomas L

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellant
The personal was very friendly and helpful. They accommodated us with our son's room next to us. The rooms were excellent and we enjoyed our stay. We would definitely stay there again if we were in the area.
2023 年 10 月入住 1 晚
Stacey 于 2023年10月30日 的回复
Thank you Thomas, we're happy to hear you had a great stay. Kurt assisted you at the front desk, his customer service is impeccable. We hope to see you again in the future!

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Stacey 于 2023年10月28日 的回复
Thank you James for the perfect score, we appreciate you staying with us!

10/10 超赞

Paul

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2 thumbs up
Met all of our needs. Is convenient. View is not ocean front but you can easily walk to the ocean front in a few minutes. . We will be staying there again on our next trip
2023 年 10 月入住 2 晚
Stacey 于 2023年10月29日 的回复
Thank you Paul, we look forward to welcoming you back.

8/10 还可以

Judith,Bend

与家人出行
满意:住宿条件和设施,员工和服务
Clean, convenient layout and parking, close to harbor , fishing charters and good restaurants. Good front desk hours and helpful staff.
2023 年 10 月入住 3 晚
Susan 于 2023年10月27日 的回复
Hi Judith, Thank you for your review. Our property is situated in the Harbor area, making it convenient to connect with fishing charters as well as putting us within walking distance of some great restaurants. I hope you had a safe trip home and should you return to Brookings in the future, that you will make us your lodging of choice.

10/10 超赞

Cherie

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was fast, communication prior to and during stay was fantastic, rooms were sizable and extremely comfortable in both layout and furniture/bedding.
2023 年 10 月入住 1 晚
Stacey 于 2023年10月26日 的回复
Thank you Cherie, we're thrilled to hear you enjoyed your stay with us. Our goal is always to exceed your expectations. We hope to see you again!

10/10 超赞

Chad

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel!
The Ocean Suites Motel is great. The Suites are very clean. Staff is nice and very helpful. Next time we go to Oregon we will stay at Ocean Suites Motel again.
2023 年 10 月入住 5 晚
Susan 于 2023年10月25日 的回复
Thank you for your review Chad. We aim to provide every guest with a clean, comfortable room where they can kick back and relax. I'm glad you had a great time and hope you had safe travels on the next leg of your journey.

10/10 超赞

Rachel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Plenty of space. Located super close to harbor beach. Nice little kitchen with all the dishes that i needed to cook with and eat on. Nice seating in the living room area. Bed was comfortable too. Called me the second my room was ready for us to use. We could have checked in hours before check in time because of this. Easy room key drop off for early check out.
2023 年 10 月入住 1 晚
Stacey 于 2023年10月23日 的回复
Thank you Rachel, we appreciate you taking the time to leave us such a great review. We can't always guarantee rooms will be ready early but we always call as soon as they are.

10/10 超赞

Paul

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We like the room size and it was comfortable. Easy parkinfg and friendly staff. Very happy that it was smoke free. Just wish they served breakfast.
2023 年 10 月入住 1 晚
Susan 于 2023年10月22日 的回复
Hey Paul,Thank you for your review. While we do not provide breakfast, we do have a full kitchen similar to an apartment. It is suitable to cooking eggs, pancakes or other meals if you wish. Otherwise, there are a couple of great restaurants close by that serve breakfast or grab-and-go items. Have a fabulous week and thank you again for your review.

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Susan 于 2023年10月22日 的回复
Hi David, We appreciate your review and hope you have a lovely week.

10/10 超赞

Richard

满意:清洁度、员工和服务、住宿条件和设施
Room was interesting and it seems like they put a lot of thought into how to use the space when they last renovated.
2023 年 10 月入住 1 晚
Stacey 于 2023年10月16日 的回复
Thank you for the five stars, happy you enjoyed your stay.

8/10 还可以

Mario

2023 年 10 月入住 2 晚
Susan 于 2023年11月2日 的回复
Hi Mario, it looks like your stay went okay but there is room for improvement. Next time you book please let us know how we can provide a better experience.

8/10 还可以

Joyce

团体旅客
满意:清洁度
The unit is smaller than expected but it’s newly renovated and efficient. The door does not have a safety latch so I am concerned about opening the door without looking at the door hole. Because there is no AC, I need to open the windows however I don’t feel safe opening the window by the hallway.
2023 年 10 月入住 2 晚
Susan 于 2023年10月10日 的回复
Hi Joyce, Thank you for your review. It looks like your stay went well, however I would like to address your concerns.Our property is quite safe and, due to the temperate climate, the majority of our guests leave their windows open throughout the night. There are stoppers you can use in the window tract to adjust how far they open.As for the doors, they do not have slide chains but they do have safety dead bolts. If you want to to see who is at your door you can either look through the door's eye hole or look out the window which is next to the door.I hope you had a safe and uneventful flight home Have a great week.