布魯塞爾-首都大區浪漫酒店

「fantastic hotel, cozy room, helpful receptionist and technician as the room door couldn't lock properly. many nice restaurants nearby and close to tram station.」

「I request a higher floor , and hotel staff can also help us to bring the luggage to 1st floor for the lift. They are helpful . 」

「I booked the privilege room online, but when I arrived, the room offered to me is quite different with the pictures showed in the website. I doubt they gave me a basic room instead but when I asked them in the reception, no one sloved my question. One guy only ask me whether I need to call the manager, but when I said yes, no one contact me then」

「Nice hotel」

「Hotel constantly tries to upsell - get spammed with emails before arrival about add ons. Was told at reception on arrival at 1.30pm that the room was ready, but hotel policy was that I couldn’t be given the key until 3pm. Asked for luggage storage and was directed to take my suitcase down a flight of stairs and then had to pay a further fee for luggage storage. Unfriendly staff - there are better options around, so don’t bother here.」

「Sehr gutes Zimmer und Top Service.」