「The didn't reserved the room to me even I'd fully paid & confirmed by Hotels.com. The receptist is very impolite and just asked me to go to anther hotel which need 15 min driving time.」
「Lovely room however the controls for the velux roof light was missing so we were unable to open to let some air in, nice evening meal, continental breakfast was limited, could have done with some fruit or yogurt.」
「Rookery Hall is nothing short of stunning!. What a place. Beautiful grounds, the building is amazing to look at inside and out, the staff can't do enough for you and the Spa to relax. Me and the Mrs were very sad when our stay came to an end. It's a no brainer if you want a peaceful, romantic stay with your loved one. Absolutely brilliant *****」
「Have to say the staff were good and very helpful and I have no problem with anyone working at the hotel. The atmosphere within the bar area was quite poor and the tv remote was broken so couldn’t watch sports.
The main issue I had with the hotel was the music piped in through the obviously knackered speakers which as so distorted it was painful to listen too. We actually had to ask the breakfast staff to turn it down and they agreed it was terrible. Until this is resolved I can’t see myself...
「Somewhat quiet.
The owner was vwry nice and welcoming.
Riim was adequate however it was small so luckiky we did not take up our suitcases.
A small fridge was provided which was useful. What would have also been been useful was a jug or bottle of water. It was very hard to fill the kettle from the bathroom sink.
We couldny understand why the bed was unusually warm and a bit sticky. Is the plastic under the mattress protector necessay?
Nice stay.」
「First impressions when i parked up and looked at the building was that it looked tired and in need of some tlc, when entering the reception area it was immaculately clean and bright with welcoming friendly helpful staff. Walking to my room i was impressed by the dining area and bar. My room was spotless and very comfortable with the best blackout curtains. Very impressed with the room but a personal preference would have been to be on the first floor. All the staff were excellent and the...