Busan Busan Citizens' Hall Hotels

"Very nice hotel in the Financial area, convenient to transportation. Very clean, well appointed room"

"Staff are friendly and helpful but the fitness machines are a bit outdated"

"The service at this hotel is exceptional — easily the best I’ve experienced. I had a migraine and asked about early check-in. They let me know the room would be ready by 2pm, and while I was waiting in the lobby, a staff member came to find me before 2pm to let me know I could check in, which I really appreciated. There is also a staff member in the lobby who greets guests and helped bring my luggage to the room while explaining the in-room services. I used the luggage storage service twice, and every staff member I encountered was consistently attentive and professional. Cleanliness was top notch. Everything in the room was well organized, including the information sheets. While the hotel itself isn’t particularly modern, it is very well maintained. You can tell they take pride in upkeep — even the public washrooms in the lobby were spotless. Overall, the level of care and service here really stands out. "

"Clean, good breakfast, good value for money, close to Busan station "

"The room was great, very clean. Service was exceptional"

"Good location. Clean rooms. Lovely staff. Close to subway and sights."

"I gave 3 stars for the staff due to the morning lady front desk staff is not helpful at all. "

"Had a wonderful stay. Friendly staff, quiet and well-kept room, and the location is ideal for a quick hop onto the subway. Admission to the spa/sauna daily was a huge bonus. There’s also a cute coffee shop connected to the hotel that serves sandwiches and smoothies. I needed alternative milk options because I am dairy-free and they were able to accommodate with oat milk. That’s another plus for those in need of substitution. This was my first time checking out a different area and hotel than where I normally stay in Busan. I will certainly be back. "

"Clean room, good staff. "