bewertung insgesamt als excelent einzustufen, einzige Bemerkung, die heißen Speisen am Buffet waren nicht immer warm genug, ansonsten SUPER!!
Mathieu Camille Fr.
2025 年 6 月入住 10 晚
10/10 超赞
Mark
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good food and sea view room was nice. Lots of options for food and drinks. Wicked frozen Pina colada.
Mark
2025 年 6 月入住 4 晚
8/10 还可以
Anna
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location to explore the island. The ocean view room was a great choice and we loved the buffet breakfast. Great hotel overall but I would not necessarily give it 5*. The parking is chargeable. We used the outside parking for €11 per day.
Anna
2025 年 6 月入住 8 晚
4/10 很差
Silvia
团体旅客
2025 年 6 月 19 日
满意:住宿条件和设施
Let’s start with the positive, the resort itself is beautiful and the views unmatched. If you are looking for a more remote location and to mostly stay at the property this place is for you as there are not many restaurants that are walkable and most tours won’t pick up from this location without additional cost. Overall lighting in the resort is dark giving it a bit of a dreary vibe. They call themselves a 5 star resort but definitely don’t give that level of service and try to up charge you at every corner. They have a beautiful pool but charge extra to sit at the loungers by the pool which by the way most of the time are empty. We decided to pay the premium for a chair (35 Euros each) only to find it was broken and the area was filled with cobwebs. Definitely not worth the “upgrade” considering other guests who had not paid utilized the space as well. We brought our concerns to the manager and were told they would look into it but we never heard back. The room layout is perfect for couples but if you are staying with a friend, it offers zero privacy as there is no shower door and you can see into the shower from the bedroom. The restaurants we tried had good drinks but mediocre food. Lastly, you can only exchange your beach/pool towels once per day during a certain time slot. I have been to many resorts and have never heard of such a thing. I don’t know about anyone else but I don’t like to reuse a towel that was wet, I have been sweating on, and has sunscreen all over it.
Silvia
2025 年 6 月入住 4 晚
10/10 超赞
Treverious
与配偶出行
2025 年 6 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was stunning absolutely amazing
Treverious
2025 年 6 月入住 3 晚
10/10 超赞
Marta
与配偶出行
2025 年 6 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Really unique wellness property. We loved the breakfast and the buffet. Definitely recommend renting a car and booking more time to get full use of the services and activities located at the hotel and beyond. They upgraded us to a room with a private pool which was also amazing. Some of the service was hit and miss from the staff, but overall very pleasant and relaxing stay!
Marta
2025 年 6 月入住 4 晚
10/10 超赞
Djordje
与配偶出行
2025 年 6 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Nice hotel with a good service and interesting ideas. We have enjoyed our time at the hotel.
Djordje
2025 年 6 月入住 6 晚
10/10 超赞
Krishan
2025 年 6 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Great property, nice views and good food choices.
Krishan
2025 年 6 月入住 3 晚
10/10 超赞
Yiran
与配偶出行
2025 年 5 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was spacious and clean. Staff are very nice.
Yiran
2025 年 5 月入住 2 晚
10/10 超赞
Jack
与配偶出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful property. We were here celebrating my partner's birthday and they had a bottle of champagne waiting in our room and waived the parking fee. The spa is fantastic, although $35 per person per day just to use the pool and jacuzzi there is a little bit steep.
Jack
2025 年 5 月入住 1 晚
8/10 还可以
Martha
2025 年 5 月 24 日
满意:住宿条件和设施
I didn’t like that the rooms and halls are too dark. Long walking to get to our room and confusing. There is no shopping places and taxis and shutte from the hotel very expensive, like 80 euro one way to Funchal
I like the views from the hotel and I like the vegetable gardens
Martha
2025 年 5 月入住 10 晚
10/10 超赞
Christian
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
The location, the views, the foliage and the food and cocktails and rhe decor
Christian
2025 年 5 月入住 4 晚
8/10 还可以
Frédéric,lyon
商务旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Informations non correcte concenant l'acces au sauna et hammam, qui sont en supplément. 35 euros par personne. Et non inclus.
Frédéric
2025 年 5 月入住 2 晚
10/10 超赞
Darius
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Awesome
Darius
2025 年 5 月入住 2 晚
6/10 一般
Navdeep
2025 年 5 月 17 日
Navdeep
2025 年 5 月入住 5 晚
6/10 一般
Leon
与配偶出行
2025 年 5 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Das Saccharum ist aus unserer Sicht kein Fünfsterne Hotel.
Zunächst aber zu den positiven Aspekten: die Zimmer sind geräumig und bieten bei der richtigen Kategorie ein Blick auf das Meer. Das Frühstücksbuffet ist reichhaltig und bietet viel Auswahl.
Zurück zur Kritik: Um eine „premium Experience“ zu erleben (im Fünfsterne Hotel sollte das doch immer so sein?!) müssen 90€ pro Tag und Person extra gezahlt werden. Generell wird für alles extra Bezahlung verlangt. Dies fängt an bei Parkplätzen (auch wenn man zahlt parkt man aufgrund der Menge gefühlt im Nachbarort) geht weiter beim Spa oder auch beim Yoga.
Das kennen wir aus anderen Häusern der selben Kategorie anders.
Das Personal ist nicht sehr aufmerksam (beginnt dabei, dass das Gepäck nicht abgenommen wird bis hin zu keiner Bedienung beim Frühstück).
Eine Ausnahme gibt es hier: beim Turndown-Service findet man immer eine kleine Überraschung auf dem Bett. Das hat uns immer sehr gefreut.
Leon
2025 年 5 月入住 3 晚
4/10 很差
Lavi
与配偶出行
2025 年 5 月 6 日
满意:住宿条件和设施
Overrated and overpriced hotel. The rooms are not soundproof and in need of maintenance. The shower head had limescale build up meaning it was spraying in all directions making showering a very unpleasant and uncomfortable task. When asking reception shortly after checkin if the room could be swapped with a bathtub room instead of a shower, the answer was “I don’t know” without any kind of follow-up or intention to check. After 3 attempts of finding out if this was possible, we were told only the suites have bathtubs available which suggested the receptionist didn’t know anything about the hotel.
Bathroom seals lacking and cleanliness of the bidet and toilet unit not as expected from a hotel that claims a lot.
The cherry on top of the cake was an ants invasion that we had in the room, and we shortly discovered after check out that these had now reached everywhere inside all our luggage - what a joy!
As most of the hotel facilities come with a hefty additional charge (on top of the already pricey room hire) we were not able to enjoy the “spa resort” this claims to be.
Beware they hold a pretty high credit card payment when checking in which most visitors we checked in alongside pushed back on.
The only upside was that our parking charge was written off at checkout when we discovered other facilities and bar consumption was charged against our room even though we hadn’t used those services.
Overall a disappointing experience and will not return.
Lavi
2025 年 5 月入住 3 晚
6/10 一般
Marius
2025 年 5 月 1 日
满意:员工和服务,清洁度
Marius
2025 年 4 月入住 12 晚
4/10 很差
PHILIPPE JEAN MICHEL
与配偶出行
2025 年 4 月 29 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Hotel bien situé avec une excellente literie mais loin d'être digne d'un 5 étoiles
PHILIPPE JEAN MICHEL
2025 年 4 月入住 7 晚
10/10 超赞
Sanjoy,London
与家人及幼儿出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and very large, clean and comfortable rooms. We traveled with a baby and they were very helpful, particularly during breakfast
Sanjoy
2025 年 4 月入住 4 晚
2/10 糟糕
Frederic,Lasne
2025 年 4 月 24 日
Frederic
2025 年 4 月入住 14 晚
10/10 超赞
Payal
2025 年 4 月 22 日
Payal
2025 年 4 月入住 3 晚
10/10 超赞
Jayesh
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
The building was originally a Sugercane factory and the conversion has retained the dark hues and colours making the hotel warm and cosy.
Our booking was for family of 4 and we booked into one of the garden pool suites. The package was b&b and came with an upgrade to the “premium service”. I would say the latter is well worth having as it gives you free access to the underground car park, the spa and an upstairs lounge with great views and where you can have breakfast (from a menu) and drinks and snacks. Really made the stay even better.
The bedroom & attached lounge was large but had some quirky design issues. Eg the shower had no door or the bedroom was open to the basin area. Ok if there are two of you but needed a bit better planning when 4.
This is a great hotel and as it was s not in Funchal (30 min drive) is much more relaxed and a spa.
Jayesh
2025 年 4 月入住 8 晚
10/10 超赞
Centhujan
与家人及幼儿出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay - would definitely go back. Very nice room and vibes