“Had a pipe break, but the service man Tito was AMAZING. He got us switched into a new cottage. 10/10 would recommend and I think hotels.com should add all the encore lodging across the country to the platform!”
“Unable to stay a second day. Family did not feel safe with the storm coming. Accomodations are simply a single wide mobile home. Could not even check out, because the owners had left ahead of the hurricane. Looking for a refund to my credit card. Also had an extra unexplained charge for $93.”
