Caracol Hotels

"This was one of the best experiences we have had. Absolutely loved the Premier Treehouse and the staff was friendly and amazing. The food was very good and big portions. Esmeralda was fabulous. She explained everything in detail. We briefly mentioned we were there for our anniversary and the next day our room was decorated. This was a big surprise and meant a lot to us. Also, she brought everyone umbrellas when it started raining and wasn’t letting up. Her attention to detail was very apparent. The bartender at the pool side was also fabulous. He made the BEST drinks and provided great recommendations as to the excursions. We also did horseback riding on site and very much enjoyed this. The views were amazing and I would recommend doing this. The atmosphere and feeling of being in the jungle was what I was looking for. I would stay here again. "

"Our stay was outstanding. The grounds were stunning and very well maintained. Staff went the extra mile to make sure our visit was exemplary."

"Loved it"

"We had the best time at Chaa Creek. From the time that we were picked up at the airport, the warmth, the attention to detail, and the overall quality of service was amazing. We used their taxi service to take us to various places and the drivers were like tour guides and super helpful. The food at the restaurant was great and the staff were friendly. They even made sure berries were made available for me during breakfast. The grounds were clean and beautiful with tons of hiking options. Our culinary class was the highlight of our stay though…we made a delicious Garifuna meal with a great host/instructor. We can’t wait to return to the Lodge in the future!!"

"Beautiful property within a community still being built. This is going to be a fantastic development when fully finished. You definitely will need a 4-wheel drive vehicle to access it (especially in the rainy season). Comfy beds and pillows, cool A/C, lovely pool, beautiful views, all the comforts of home away from home. Stay here, you will not be disappointed! Enjoy!!!"

"All of the staff, be they front desk receptionist, servers, hired guides, grounds keepers, stable hands or gardeners could not be more accommodating, welcoming, friendly, proactive, or efficient. The accommodations were as beautiful as they were comfortable, and they fit perfectly into the natural surroundings. "

"This property is very beautiful in an even more beautiful setting. Walter (property manager) was extremely responsive to requests and Jim the owner was quick to answer messages. Our entire family enjoyed this property. A few things to note the road getting there is extremely rough, when they tell you that 4 wheel drive is required that is not an overstatement. You will want to make sure you have everything you need before you head to the house because getting into town is not a small feat. But if you come prepared it really is a once in a life time experience, you will be serenaded by howler monkeys and other wildlife. "

"I adore Edwin and his family. They took very good care of this solo woman traveler. He feed me very well!! The atmosphere was very authentic to how the locals live in the jungle. It is rustic. Shower did not have hot water.. I did have the room with a.c. Very nice. I will for sure go here again."

"Love the lodge feel and extremely kind and helpful staff. Our family stayed for three nights. Since driving the last mile was a little challenging, we opted to have dinners every night at the Lodge. Great service and wonderful food, but a bit on the pricier side compared to eating in town. We did the ATM excursion through the lodge. Xuanantunich was so close, we opted to drive via our rental and hired a private guide for $50 on-site. We did tubing on-site which was a flat 30-minute walk about and ride down. Great fun for our family of four. Would highly recommend."