Tokyo Caretta Shiodome Hotels

"Loved the vibe of the hotel and colour schemes. The room was quite a bit bigger than what you typically see in Tokyo, which was a big plus. Also loved the onsen!"

"Clean room, friendly staff, great location in Ginza. Would stay again."

"The thing that stood out was the impeccable services we received from the front desk and the concierge. We asked the lady at the concierge to book the Kaiseki of our next hotel for us. She wrote down our requirement, such as my wife and daughter being vegetarian, and called the Ryokan . The whole process was so smooth. "

"The hotel was amazing! Liking art, I loved that there was art everywhere. We had a wonderful stay at this hotel. From the moment we arrived, the staff was welcoming, attentive, and genuinely kind. The room was spotless, comfortable, and thoughtfully designed, making it easy to relax after a full day. Highly recommend this hotel and would absolutely stay here again!"

"The BEST hotel I’ve ever stayed in. Absolutely not a single complaint. We stayed in the executive suite king bedroom and it was amazing. They had a lounge exclusive for the executive suite with a breakfast buffet with a wide selection of nutritious foods great for the health, especially when you’re on vacation. There was a snack time throughout the day then cocktail hour. This was all included too with the stay, AMAZING experience it definitely elevated the entire experience. Service was impeccable, the workers and servers are extremely friendly, polite and helpful. The room itself was spacious, bathroom had plenty of space too and the toilet was heated and the shower had 3 different options. A bath tub, a rainfall shower and a removable handheld showerhead. They also offer sending your bags to your next hotel but just be sure to let them know 2 days in advance. Will definitely be staying here next time I come back to Tokyo. Thank you for an amazing experience!"

"Staffs were very helpful, very clean. If I have to say one thing I don’t like, was the bed is very hard…"

"Above and beyond"

"My stay covered a few different days and rooms due to my being with a group during the middle of my time in Japan. I shared a room and had my own single room at times. All the rooms where clean and well taken care of and included things like a coffee maker, steam iron and pad for pressing clothes, a humidifier. I had never staying in Tokyo and believe the rooms were pretty standard (on the small side) size for Tokyo. I paid in advance for the breakfast for most of my stay. Very good mostly western buffet style with plenty of choices to suit your needs. The front desk was helpful with my room transitions and when I needed to reach out to a local business for information. The Ginza district was a nice home base for me with easy, walkable access to subway lines. The famed Tsukiji fish market has moved the commercial operations to new location but left a multi-block area of mom and pop stall's with any kind of fish or meat product and other things. It's about a 15 min walk from the hotel and I highly recommend going there."

"I was in a queen size and it was spacious compared to typical hotel rooms in Tokyo. Good location (only 5min walk to Shimbashi Station). Staff were very nice and helpful."