「Cleanliness of property was far from satisfactory! On our day of arrival walked in to master bedroom and found medication on the floor, kitchen looked like it had not been swept in months! Kitchen Cabinets had animals droppings (mouse poop) in them. Calling fans full of dust , area rugs was way over due to be professional cleaned to say the least , let me also add the corner of the carpet would not stay down raising a huge safety issue as a tripping hazard. Dishes had been put away in the...
「The hotel has been renovated, and the room facilities are very new and clean. However, for non-smokers like us, the hallway has a strong smell of smoke, despite the “No Smoking” sign at the entrance. The soundproofing of the rooms is not very good. On the positive side, the breakfast is plentiful, and the staff are very friendly!」
「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...