Liverpool Catalyst Hotels

"We had a late arrival 1am after our flight in to Liverpool. Two guys on reception with the warmest welcome you could wish for. The room was small but ok. It had a sofa bed in it that the hotel had made ready even though I rang to say we only need the double bed not the sofa too. This took up so much of the space it was cramped even for just two people how you would expect more people to be comfortable is beyond the imagination. Breakfast staff were pleasant though the breakfast wasn’t up to much. Hard rubber eggs well done bacon cold mushrooms. The lady on reception when we checked out was very pleasant. "

"Couldn’t swin because there was children’s swimming lessons along with hotel users"

"So we was greeted to a stunning entrance, polite reception staff too. Was a let down once we went to our room. The bed was quite hard, the walls are paper thin, the sink in the bathroom was cracked, the toilet seat lid kept falling down and hurt my little girls back. The bath had hairs of all kinds in, which left me to believe it hadn't even been rinsed off let alone cleaned. The bath didn't have a plug in so couldn't bath my little ones. It says when booking breakfast is served from 7, we went downstairs and there was no breakfast. Then was told half 7 by the receptionist and by another person I was told 8am. We needed to be out by 8 for a dance competition. So we had to find breakfast elsewhere. Won't personally stay here again."

"Room was very dated, there had obviously been a leak from the ceiling above and they hadn’t bothered to change the wall light lamp shade as it had big water marks. Pedal bin was broken and not sure if the extractor fan was running to full capacity in the bathroom. Didnt get the chance to eat in the restaurant or use the leisure centre. Plenty of parking which was good. Hotel was nice and quiet. Staff were functional but not particularly welcoming, no welcome on arrival and no how was your stay when we checked out. Room was tired and needs a makeover to bring up to modern standards"

"ok"

"Breakfast was ok. Could have been warmer"

"Friendly and very helpful staff."

"Room was very noisy, church bells rang until very late. I asked for a quiet room! "

"A lovely building from the outside but disappointing inside. Check-in was self check-in done on tablets and no staff were present. The rooms are a decent size however they are dated, only have blinds and not curtains, they’re not very soundproof and the shower didn’t have much pressure. Breakfast selection was okay however I had to wait 20 mins for 3 fried eggs, despite it not being busy. "