Catamount Chair Lift

GLOBALSTAY was not helpful when I reached out to them about the noise in the apartment above me. Constant banging and dog barking often. They were smokers and it came into my suite. Cigarette butts on my balcony area and I had my dogs with me. So that was not pleasant. Someone was smoking on my balcony area when I was away. There was a cigarette butted out on the ledge by my door. Carpet was in need of cleaning in the living room area. Overall, not the relaxing experience that I was hoping for when I booked this. I could not go to bed early because of the noise above me. I would not book this if you are looking for a quiet place to stay.

Hotel is good for the price! We only stayed for a couple nights in a standard room, I would recommend if you're staying for awhile, to pay the extra $50 dollars and upgrade to the Premium room. Standard is in the older part which is showing its age. AC unit was quite loud and woke us up when it turned on at night. The bathroom was quite small and crowded. The TV would freeze/glitch or sound was off while watching the Cable channels. The lighting in the room was very dim. The Bed and Pillows in the Standard room were comfy though and at the end of the day that's all that matters! The outdoor hotel pool was great, it was awesome to relax after a long day roaming the city. Complimentary breakfast was a simple buffet but still good. The only complaint with the breakfast was it was a dine in only seated breakfast, where the servers took your drink orders, (only juice and coffee) but food was self serve. Servers still brought a receipt with tipping options. Out of courtesy we tipped a few dollars in cash but was also told when checking out the same amount was charged to our room number. Location was great! Across the street was Krispy Kreme, Mcdonalds, Chick-Fil-A, and short walk to the CF Chinook Centre.

The property is dated but the staff are so helpful and kind. The rooms are clean and that is most important. The hallways can be noisy but for the most part it was great. Love the rooftop pool and walking distance to everything