"Excellent stay. The breakfast was fantastic, hotel was clean and well located. The staff were extremely friendly and helpful. Highly recommended and I would definitely stay there again if in return to San Andres"
"Excelente opción para alojamiento, el personal muy atento y amable, el desayuno incluido muy bueno, linda la habitación con balcón, este es un hotel Boutique y no aceptan niños, es un hotel muy tranquilo con solo 16 habitaciones, tuvimos una grata experiencia y definitivamente volveremos a Casa Hendaus."
"Terrible Experiencia, Las fotos de promoción son un engaño,
La habitacion inmunda, horriblemente sucia, pedi un cambio de habitación y el recepcionista me dijo que el hotel es solo para dormir, y que pensara en otra cosa para no amargarnos nuestras vacaciones, este hotel no cuenta con agua caliente,
Tuvimos que trasladarnos a otro hotel y fue la mejor decisión, NUNCA volveremos al hotel Porto fino!!"
"The property is well maintained and spacious. The entire staff was friendly and provided great service. Everything was delicious and they had a nice assortment of different foods and desserts. The musical entertainment sounded fantastic and it was lively and interactive.
Vacationing in San Andres was like going to paradise."
"Total bait and switch. Booked months in advance only to arrive and find the main infinity pool closed and wrapped in ‘PELIGRO’ tape. No notice was given. Beyond the construction, the service is non-existent. You have to beg for basic bottled water and minibar refills in an ‘all-inclusive’ resort. Staff is hostile and dismissive. Avoid this place until they learn the basics of hospitality."
"The pool was under construction or they were remodeling it. It would be nice to know these things before hand because for us the pool was a big plus when booking our reservation. Also, they did not have hot water. They stated that they were having an inspection which they were verifying that they were not providing ocean water to the guests. We stayed for 3 nights and didn’t have hot water for the whole stay. Other than that, the people who work there were extremely helpful and polite."