St. Louis Chain of Rocks Park Hotels

"Room was dirty There was pubic hairs in the sink The power was out for 2 hours after I checked in and the pool was not up and running like the booking said And They would not refund any of my money when I asked to leave within a couple hours after checking in. Would not recommend this hotel and hotels.com was not helpful in getting me refunded even though I paid for the insurance. Highly disappointed with both the hotel and hotels.com"

"Everything seemed more like a cheap motel. Room service came in a cardboard box. No one knew how to cast to the TV. All Apps and no service. No cash excepted. The valet did call a cab for us that was helpful everything else seemed sub-par."

"Great staff always clean"

"Staff were helpful, rooms are clean, bedding is little soft for us. Air conditioning is very strong. Laundry is a good addition to those who are on the road. Breakfast is very poor, it’s enough to start the day though. "

"Hardly any breakfast and a very small eating area. "

"Old, many transient people around the property. I checked in and left a few hours later to another hotel. Front desk staff were kind and very helpful though."

"Clean rooms,quiet place.."

"We were absolutely pleased with the overall everything at this property. It was clean, well organized, updated, and very comfortable. "

"I want a refund"