St. Louis Old Chain of Rocks Bridge Hotels

"Nothing "

"The hotel was nice and clean with good amenities of free breakfast and drinks each day. Parking was easy and free. It was super convenient and close to all the kids activities (City Museum, Arch, Zoo, etc). The blackout curtains in the room actually worked! We happened here during spring break when the weather was not great so the pool was insanely crowded and kind of gross (cloudy water and foamy hot tub). The pool water was also a bit chilly so not super enjoyable swimming which was a bummer bc that’s always a nice activity for the kids. I think had the hotel not been so busy we would have enjoyed our stay a bit more but it was good overall. "

"Hotel is clean, staff was very friendly, bed was hard as granite. Hard to fall asleep, did manage to find a spot where I could sleep. If they were able to change the beds out, would be a 5 star all the way around."

"The staff is very friendly !! Love staying at the Pontoon Beach Red lion. "

"Non smoking room still reeks of smoke"

"Hotel served its purpose for the night. Front desk was nice but he double as repairman cause the elevator was faulty. Got stuck and it sounded like the breaks were angry. We got out (it returned us to the first floor) and the front desk guy was trying to fix it. Quite a bit of hair in the hotel room, the shower and bed sheets. The fridge had mold in it. Other than that, everything worked. Nice tv. Pool and hot tub looked clean but I didn’t"

"Bed was basically 2 sheets to sleep under, only one towel, pictures showed a kitchen in room but only had a fridge"

"We were extremely disappointed with our stay. Upon arrival, the home was not as pictured in the listing and was clearly not cleaned prior to our arrival.There were dirty towels and linens left on the floors, wet and soiled towels in the bathtub, hair all over the sinks, and dirty dishes left inside the dishwasher. The overall condition of the home did not reflect the photos advertised online.Additionally, the listing stated there was one king bed and one queen bed. This was inaccurate. The master bedroom had a queen bed, and the second bedroom had a full-size bed. We specifically chose this property to accommodate our family size, as we were traveling with two small children and two older kids. Unfortunately, the bed in the older kids’ room was broken, so the pull-out option was unusable.Several closet doors were also broken, and the home was not decorated as shown in the listing photos.After driving six hours with two infants and two children, we arrived to these conditions and immediately contacted the host. We were offered a free night and to have cleaners come the following day. However, waiting until the next day for cleaning was not a reasonable solution given that we still had to sleep there that night.As a result, we had to spend over 200 out of pocket on cleaning supplies, linens, pillows, and towels for all eight of us.I would strongly encourage future guests to confirm sleeping arrangements and cleanliness expectations prior to arrival. "

"The room was clean. The staff at the front desk along with the morning kitchen breakfast staff were very nice and helpful. "