Big Bear Lake Chair 3 Hotels

"Very dissatisfied with the service. Description of the property was deceiving."

"Love this hotel! Location perfect! Ambiance was excellent and staff are very accommodating! Would definitely recommend!"

"It was quiet, clean, secure, safe & plenty of hot water for the tub!!! It was perfect & better than the pictures online. We will be back!"

"Fantastic, yet brief stay. Very helpful staff, thoroughout both before & during the stay"

"Rooms photograph well but choices were made for design and not function. Lighting at the bathroom sink was too dim to get ready, bedside lights were all glare and closet area has no light I could find. Housekeeping let down the experience with some visible oversights in the bed and bath. The mattress, pillows, and towels were nice."

"Host was terrible, continued to argue with me about service dog logistics and asked what my disability was. Then charged me a cleaning fee for dishes in the dishwasher that were hand washed and dog hair from my service dog, which is against the ADA. Host is very unreasonable and while the place was decently nice, the host was so nasty and unpleasant to work with it left a bitter taste in our mouths and our stay unpleasant. Wouldn’t recommend. "

"Great hotel, close to everything. I highly recommend. "

"Everything was excellent…. "

"We have stayed in several of the condos at the base of Snow Summit and this was by far the most nicely updated and well appointed unit we have rented. My family of 4 had a very nice stay, thank you!"