Red Roof Inn Charles City hotels

"Room was in need of cleaning of surfaces and thorough vacuuming. Bed clean and comfortable. Noise of slamming doors in hallway and jumping on floor above room. Fabulous large heated outdoor pool perfect for lap swimming. Breakfast minimal. Poorly marked road into property parking. Friendly courteous staff."

"The suite was spacious and well equipped with the necessary essentials to feel like home and a Jacuzzi tub Very clean and well manicured outdoor area The pool was closed for maintaince"

"Love the space, great family resort "

"Great experience, lots of fun, tons of free activities to do! Everyone was happy and welcoming."

"Our room did not have a hair dryer but the staff was very responsive to get us one. I was surprised we were in a Disability access room. It took forever for the water to warm up in the shower. Loved having the full size refrig and freezer!"

"Found an earwig in our room and the room had an odd smell, room wasn’t clean either. We left without staying and when we asked for a refund they pretty much said there’s nothing they could do about it."

"Everything was great"

"Our key did not work with 3 trips from lobby to 4th floor. A very kind front desk worker came with us on the 3rd attempt to see what was wrong. He enlisted an unapologetic manager to finally determine that maintenance was required. I asked if we could get a drink voucher or something to compensate us for our inconvenience. She said she had "run out of drink chips." "

"Communication with staff started the day prior to our arrival via text.. check in was very friendly and helpful to give us a quick overview view of the resort and the Williamsburg local sites to see. We really liked the room had more of an apartment feel than a hotel room. The room was clean and fresh feeling. Bed slept well for both of us. One of us prefers softer and one more firm.. king size is the way to go. The amenities were worth taking extra time on the resort to enjoy. We played some billiards and a few video games. The pool and hot tub looked appealing but we left bathing suits at home. We would return.. for the reasons mentioned"