The front staff were great BUT the hotel had no elevator for the 4 days we stayed. The room was never cleaned our entire stay. The fire alarms went off at 3am and then 345 am. When we called the front they just said “everything’s fine” as soon as they picked up the phone. When we brought all the these things to their attention we were offered free breakfast our last morning. For the area the facilities are lacking to say the least.
Cynthia
2025 年 6 月入住 4 晚
8/10 还可以
TaWanda
2025 年 6 月 8 日
满意:清洁度、服务设施、住宿条件和设施
So overall, the experience was good outside of the elevator, not working and me having my mom who currently uses a cane and walker. But they were very accommodating and were able to actually find us a room on the first floor and we’re very helpful with the transition, especially the gentleman named Tyron
TaWanda
2025 年 6 月入住 2 晚
8/10 还可以
Sanjeev
与家人及幼儿出行
2025 年 6 月 6 日
满意:住宿条件和设施,服务设施
Good
Sanjeev
2025 年 5 月入住 2 晚
6/10 一般
Nikki
2025 年 5 月 31 日
满意:住宿条件和设施,清洁度
The elevator was broke from Friday morning until Saturday. With luggage and bad knees it made it a little hard. Staff was friendly and room was clean
Nikki
2025 年 5 月入住 2 晚
2/10 糟糕
Jalen
与家人出行, 与配偶出行, 商务旅客
2025 年 5 月 27 日
不满意:服务设施,清洁度
The phones do not work. If you need anything you have to go down to the desk to get it, we stayed two nights and did not receive fresh towels or a reset room. We received half a roll of tissue and when I called for some the lady told me I had to come get it. ELEVATORS ARE BROKEN, first room was completely dirty. Only 1 out 4 people were friendly. Definitely would not stay here anymore.
Jalen
2025 年 5 月入住 2 晚
8/10 还可以
Michael
2025 年 5 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
no jappy hour or free breakfast
Michael
2025 年 5 月入住 3 晚
8/10 还可以
Omar
2025 年 5 月 9 日
满意:住宿条件和设施,清洁度
The new renovations were very nice i just wished they had more balcony rooms
Omar
2025 年 5 月入住 2 晚
2/10 糟糕
Olen
与家人及幼儿出行
2025 年 5 月 4 日
不满意:员工和服务、服务设施、住宿条件和设施
Web site said pool. Pool had not been open for over 2 years. Would not have booked if I had of known this false advertisement
Olen
2025 年 5 月入住 1 晚
6/10 一般
Seungwook
2025 年 5 月 4 日
满意:清洁度
Seungwook
2025 年 4 月入住 3 晚
6/10 一般
Daniel,Newport News
与配偶出行
2025 年 4 月 27 日
满意:员工和服务
Where was nice staff was nice checking was easy main floor dining area under renovations downstairs bathrooms closed being renovated outdoor patio furniture needs to be replaced and elevated was inoperable part of the evening
Daniel
2025 年 4 月入住 1 晚
8/10 还可以
Hallie
与家人出行
2025 年 4 月 22 日
满意:服务设施,清洁度
A lot to renovation! Elevator not working! I walk with a cane and on discharge day I had to bring luggage downstairs as the elevator was out of order.
Hallie
2025 年 4 月入住 3 晚
10/10 超赞
Casey
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Casey
2025 年 4 月入住 2 晚
8/10 还可以
Brooksie
商务旅客
2025 年 4 月 18 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
A nice stay
I loved the balcony! The room was nice and clean. It was cozy and I felt safe. I think staff should be dressed more appropriately, I didn’t know if I was speaking to a staff member or a guest at the hotel because they’re dressed in jeans and ripped up pants. Other than that after the 3 day the toilet kept backing up on us. It wouldn’t flush completely. I stayed a total of 7 days
Brooksie
2025 年 4 月入住 1 晚
10/10 超赞
Brooksie
2025 年 4 月 18 日
Brooksie
2025 年 4 月入住 6 晚
10/10 超赞
Christopher
2025 年 4 月 17 日
满意:住宿条件和设施,清洁度
Loved my room
Christopher
2025 年 4 月入住 2 晚
4/10 很差
Charles
2025 年 3 月 31 日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Cigarette butts on the ground outside the entrance. Toilet paper roll not changed. Floor dirty around toilet. Elevator worked sporadically. TV signal stopped working.
Charles
2025 年 3 月入住 7 晚
8/10 还可以
Jesse
2025 年 3 月 16 日
满意:住宿条件和设施,员工和服务
Jesse
2024 年 12 月入住 1 晚
10/10 超赞
maurice
商务旅客
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained, good service and friendly staff. Five starr
maurice
2025 年 3 月入住 1 晚
10/10 超赞
Shoniqua
2025 年 2 月 2 日
Shoniqua
2025 年 2 月入住 1 晚
10/10 超赞
Shoniqua
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Smelled good and was very clean! The remodeling looks nice