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"Cassidy at the front desk was beyond terrific and patient with tourist info. The night staff was also very courteous. "

"Great Location. I can't tell enough about this hotel. The room was so clean and enjoy the compliment cafe bar. I love the staffs. Mary and other front desk are super helpful and friendly. I will book this hotel if I am back to Chicago. "

"The view from the hotel was amazing. It is a prime location to do anything downtown. "

"The staff and area was very nice. I went out by myself and as a 19 year old woman, I felt very safe and it was very clean. "

"I enjoyed everything "

"Nice place"

"Clean, comfortable, trendy and out of the box. Fantastic workers, friendly hotel guests and the coolest design of any hotel I’ve ever seen. I’m a huge fan of this property and the citizenM brand. So unique. I love how they include an iPad in the room with curtains that close themselves. Also the light control panel is beyond me. Pick any view (high floor low floor, west east south north) all available at the same price, you get to choose it at check-in. No hotel security deposit authorized at check-in. Another plus for me!"

"Great location!"

"welcoming staff, great location, easy to navigate. only curious thing was no fan in the bathroom. otherwise no real complaints. would visit again. cheers!"