Ciao Ontake Snow Resort

We had an amazing stay at this hotel in Takayama! Everything exceeded our expectations, from the excellent service to the cleanliness of the rooms and the incredible amenities. The rooms were spotless and comfortable, and we really appreciated all the thoughtful touches, including toothbrushes, slippers, pajamas, and everything else we needed to feel at home. The breakfast was excellent, and the overall attention to detail truly made our stay special. A special mention to the two front desk staff members, who were both incredibly welcoming, kind, and helpful from the moment we arrived. One of them spoke Spanish, which was such a wonderful surprise! They were extremely informative and gave us lots of great recommendations for things to do and places to visit in the area, helping us make the most of our time in Takayama. It is clear that this hotel genuinely cares about its guests and goes above and beyond to make everyone feel comfortable and welcome. Between the outstanding hospitality, clean rooms, great breakfast, and thoughtful amenities, we couldn’t have asked for a better experience. We highly recommend this hotel to anyone visiting Takayama and would absolutely stay here again! Thank you for making our trip so enjoyable and memorable!

Friendly and easy place to stay. Excellent location, close to station. Nice breakfasts, enjoyed the onsen. Staff eager to please.