Ciao Ontake Snow Resort

The hotel has a great location, within walking distance of SAKAE Station, and there’s a Don Quijote (DONKI) right around the corner, which was very convenient for food, shopping and everyday essentials. The hotel lobby is located on the 3rd floor. However, the building entrance isn’t exclusive to the hotel, as there are restaurants on the basement, 1st and 2nd floors. The lift is also shared with the restaurants at 1st and 2nd floors in the building. That said, you need to tap your room key in the lift to access the hotel room floors, which provides some security. Unfortunately, as a female solo traveller, I didn’t feel particularly safe staying here. After around 9pm every night, there were often groups of people, mainly men, standing around DONKI and near the hotel entrance. During my stay, I was approached by a man near the hotel at night who asked me if I wanted to sleep with him. It was an uncomfortable experience, and I didn’t feel safe until I had entered my room. I understand that this may not be something the hotel can directly control, but given the price I paid, I expected the surrounding area and hotel entrance to feel more secure. Personally, I don’t feel the hotel was worth the price, especially as a solo female traveller. On the positive side, the hotel staff were really nice and friendly, and the location is certainly convenient.

I would like to say thank you to all staff members at Espacio Nagoya Castle Hotel for providing such warm hospitality and high quality service. All staff members at the hotel were kind and very professional in taking my requests even after business hours with detail and sophisticated manner. I would highly recommend staying at Espacio Nagoya Castle to all my friends.