Search Cottages in Cleator

"We were only advised of the ongoing construction project after paying for the booking. Checking in was very poor and we had a long wait for the room to be ready. We were then advised the day after checking in that the room would only be made up during our stay upon request each day. As the room had virtually no facilities in terms of water, coffee, tea etc., the need to get the room made up was important. The breakfast room coffee machine was out of action for several days so were reduced to luke warm coffee from an urn, likely made a long time prior to the breakfast room opening. If we had booked a basic room we might have understood some of the issues but we had booked a premier room that we were advised by several staff was one of the best rooms in the hotel and had previously been used by Prince Charles! When checking out we were then advised of a daily guest parking fee for using the guest only parking! The hotel is very tired and in desperate need of the refurbishment project underway. Understandable but to advise guests of this after they have paid for the booking is simply not good practice. Wait until the refurbishment project is complete before making a booking."

"We have stated here several times and once again everything was really good. Lovely hotel !"

"Breakfast was really good, beautiful hotel and spa. Only downside was that the bed was really uncomfortable!"

"Fab midweek break "

"First class"

"I was confused by the reviews on this hotel as they swung from terrible to fantastic. I found the place perfect for my stay, while doing the coast to coast walk. The staff were all friendly and helpful, the breakfast was good, the bar was good, I didn’t require an evening meal. The room was clean as were the facilities. There is really nothing nearby, (by foot). The building is old and does need a lot of work, but this didn’t affect my stay. The room furniture was also a little ‘tired’, but my stay was comfortable."

"I Have stayed at this Hotel on succession dates beautiful location next to Fitz Park"

"Lovely clean kings size room with own patio to sit and enjoy the sun. There’s about 4 different areas to park at . Staff very helpful and with a smile when serving also a bar and lounge to sit, we didn’t use it but it’s there"

"Spotless rooms, helpful friendly staff in a great location"