Room wasn't ready at 3. Staff didn't greet us and wasn't pleasant at check in on Saturday February 24th. Other times we came inside they were on their phones. Customer service is lacking. The hotel itself is very nice and has great amenities. Good location. Suite was spacious.
Jayme
2024 年 2 月入住 1 晚
10/10 超赞
Misty
2024年02月8日
Misty
2024 年 2 月入住 1 晚
2/10 糟糕
Melissa
与家人出行
2024年01月27日
不满意:清洁度、住宿条件和设施、客房舒适度
I wouldn’t stay here again.
The hotel was under construction, when we first arrived our door was open and we couldn’t get the door to lock. They didn’t want to get us another room since “this one was clean for us”. They did get the lock to work. The hotel was so loud from 9:00 on. Super loud and no one could sleep. We even called to tell them and nothing was done.
Melissa
2024 年 1 月入住 1 晚
10/10 超赞
David
2024年01月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice folks, nice place
Very welcoming woman at the front desk set the tone for a wonderful stay.