Ho Chi Minh City Consulate General of Japan Hotels

"Great services; Club lounges provided variety refreshments & evening served excellent choices of foods and drinks. Didn’t need to eat out at all. Staffs were attentive and helpful. Swimming pool nice, women locker & sauna were clean. Hotel location within walking distance to all attractions. Our 3 nights stay overall satisfied."

"My first time experience staying with Hotels Nikko Saigon. I really love all of the service and the things you have provided to me through your welcome staff Team from the Bellboy Team at the front door and brought my language to the room, Staffs check-in at the front desk - Room service Team from the restaurant and the lovely little chocolate gift with "Chuc Ngu Ngon" from Housekeeping Team from your Turn Down service. All everything is perfect and I am happy while I stay at your property. Thank you again for all of the excellent service! Lucie LN"

"Overall the hotel and its services are great.The staffs are very nice. The only exception that i did not like was that room is not fully soundproof. There was one occasion when we woke up by the noises in the middle of the night because some peoples came back around 2 am running and speaking loudly in the hallway. We could hear everythings."

"The location was great and the room was quite comfortable :-)"

"Wonderful experience, excellent service. Best deal for your money."

"Excellent hotel in a great location. The rooms were very well appointed and staff were amazing"

"Great location very spacious and comfortable and safe"

"Good"

"Five stars, and two specific mentions for the team here. Tuyen was present on my first day, somewhere in the middle, and again on my last — and every single time, he was warm, accommodating, and genuinely present in the way that the best hospitality professionals are. Not performatively gracious. Just consistently good at his job and clearly someone who takes pride in it. On my checkout day — 30 April, around 5:55 pm — V at the front desk went out of her way to let me know a late checkout was available. Proactively, kindly, and without any fuss. It sounds like a small thing, but in practice it saved me from a genuinely stressful scramble: last-minute shopping, repacking on the fly, potentially moving rooms, coordinating on the go. She didn't have to flag it. She did anyway. This is my fifth stay at Mai House over the last four to five years, and part of the reason I keep coming back is exactly this: familiar faces who remember how to make you feel at home in a city that isn't yours. I'll be returning for both business and leisure, and I hope the team remains as strong as it's been."