真實評價
2/10 很差
Diana C.
2026 年 5 月 25 日
讚好：登記入住和地點
不滿：整潔度和房源資料準確度
Unfortunately, our experience at this property was very disappointing from the moment we arrived. After driving 8 hours with our family, we walked into a home that was clearly not properly cleaned or inspected before check-in. The bathrooms were dirty, there were opened/used toiletries left behind, beds and common areas were not in acceptable condition, and we spent over an hour cleaning ourselves instead of starting our vacation.The pool area also did not appear ready upon arrival, and we personally had to clean the filter and remove debris ourselves. While management continued to insist everything had been serviced, the condition we received the property in did not reflect the standard expected for a rental at this price point.To be fair, the management company was responsive in communication and ultimately refunded the cleaning fee. However, we do not feel the overall experience and inconvenience were properly acknowledged.I am sharing this review so future guests can make an informed decision. We documented the condition of the property with photos and videos immediately upon arrival.
Diana C.
於 2026 年 5 月住了 3 晚