Crieff Hotel with Pool

"Lovely views. Food gorgeous . Spa area disappointing. Pool area small and dull, not great lighting . The steam room was totally dark, no lights working! Area where steam room and sauna was was freezing. Odd area with two couches in a very large room. This would be lovely with lots of comfy seating, cushions, nice lighting so it could be used to relax in, read in, etc. Such a waste of space. However, I had the best massage that I’ve ever had…and I’ve had a lot!…from Megan. On our second day , we went for a walk into Pitlochry after breakfast then I wanted to sit in the lounge area of the hotel and read my book for the rest of the morning, early afternoon. The lounge are was closed until 2.30pm! How weird. The only place to sit was in the restaurant. Not at all what I would expect from a 5 star hotel to not have a comfy seating area open at all times. Another thing I have definitely never had to do in a 5 star hotel is pay for a latte our cappuccino at breakfast. Even at 4 star or a recent B and B we stayed at, this was included in the hot drink choice at breakfast. All in all we enjoyed our trip but won’t be back as have stayed in other spa hotels that have a much better spa…Stobo and Roxburghe Schloss to name two. "

"Comfortable,some of the decor needs worked on but for price it was good."

"Had a good stay and people are very friendly,hotel could do with a make over inside "

"We had a junior suite overlooking the river which was nice enough, we thought the bathroom required an update. No towel heating rail, no underfloor heating so it was cold. Perhaps we were spoiled the year before as we stayed in The Hermitage suite which was superb, far preferred it however I expect more expensive. The staff were all very helpful and friendly and we enjoyed the swimming pool. The breakfast was excellent and the evening meal was good, however I think there could have been more choices in the main meals menu."

"Couple issues with spa amd no treatments available food not so good either and cocktail shocking smallest glass not nice for price room basic really small shower/ bath not good water would not give me happy medium either roasting or freezing unfortunately I will not return "

"Food and drink is expensive."

"Spa was great really enjoyed this"

"everything was fine"

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "