St. Thomas Crown Mountain Hotels

"Check in staff was not pleasant and we had to wait almost half an hour longer than we were told for our room to be ready. Check in is at 4pm and we didnt get our room until 430. Room had a beautiful view and was pretty clean. Blackouts did not effect the power as they have an onsite generator. Our refrigerator worked most of the time and AC was amazing. The shower had a vroken handle that maintenance was unable to fix. Not a big deal really. It was not close to any beaches, but close to airport and downtown area. I would recommend a car if you choose this hotel due to taxi price and locality of beaches. The restaurant on site is okay, nothing special. Pool and hot tub are okay as well."

"This resort needs to be updated. They want you to re use towels but there’s no place to put the wet towels. Room was not clean, front desk staff was very unfriendly. "

"Clean room. Hotel room need to be updated. "

"Lorna was a wonderful host. Everything was clean and exactly as described. Views from balconies were amazing! Would definitely stay there again!"

"Location was excellent staff were very friendly "

"."

"Overall loved the location and amenities. Staff was also great. Only issue in our room is it needs a bed/mattress replacement. I felt like I was laying on different levels of plywood. Caused some back discomfort. "

"The Ultimate Escape had an amazing view and was perfect for our party of 4!! Mida our host was so sweet and nice. She provided us with transportation to and from the airport so there were no problems with check in. She also provided us with transportation at a very good rate (Taxis on the island is very expensive) during our stay at her lovely home!! She would definitely get 10 stars if we could give her that many!! Lol We had an amazing trip!!"

"The view is incredible. That is the last of my compliments. Hot water ran out after about 6 minutes. The power on the island went out almost every night which is terrible for someone who has to use a CPAP to sleep. It seemed as though all of the units around us had generators. If we had one it was never brought to our attention. We had no way to exit the compound because the gate would only open from the outside. This could be an issue if there is an emergency and you can't get out. We could only exit the gate by standing around and waiting for a car to enter. Another resident told us we should have been given a key fob to open the gate but the host said he had never heard of such a thing. He told us the gate should open by a sensor when you walked up to it but this was not the case. I tried with both the entrance and exit. St. Thomas is a beautiful island with a lot to offer. Find somewhere else to stay. "