「I travel a lot both in Canada and actually just got back from driving to Georgia and back and stayed at 5 different hotels.
I can't say enough good things about this hotel and the staff especially. It was the most amazing experience I have ever had staying at a hotel. Attentive, kind, friendly, amazing is how I would describe every single staff member we met from front desk staff to cleaning crew to Kitchen crew for the really great breakfast the next morning. I will never stay anywhere...
「I recommend that guests double-check and confirm with the front desk whether their deposit will be refunded automatically or if they need to swipe their card in person. I was very frustrated when the front desk employee told me during check-out that I didn’t need to swipe my card to get the deposit refund. However, after driving an hour away, the front desk called me back to inform me that I had to return to swipe the card in person......Lost my time and gas.」
「Hotel needs an upgrade. Balcony door to our room on 2nd floor would not lock. Furniture in room was marked up. Room smelled terrible. Doors around pool location on 2nd floor were rusted & the whole place was in need of attention.
Breakfast was suppose to be hot but was old.
Overall not impressed. Will not stay at this location again.」