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"This hotel is in the middle of Futian area, so it is is to go anywhere like convention center or big mall."

"Staff were polite. The location is convenient for accessing the railroad station to other parts of China. Close to the Hong Kong border crossing. Central to all other attractions around Shenzhen. Very comfortable & quiet oasis away from the hustle in the area. "

"did not use either one"

"our rooms are clean, spacious and bright. even the bathroom is huge! and i love the little walk-in wardrobe! never had one in a hotel before, what a pleasant surprise :) the housekeeping staff did a great job in keeping our rooms clean too. love our stay. will be back to Shangrila Futian if we visit SZ again."

"Location, location, location…The place was really well located near shops and restaurants. It also had the metro station right by the corner. Room was clean and the shower water pressure was so great! Beds were sturdy and comfortable. There were a lot of automations in the room such as automated curtains and light sensors. Staff was friendly and they handled Cantonese and English which was highly appreciated. "

"This hotel is at the epic centre of the world electronics. Great food all nearby and the train lines are just a minute away. "

"Friendly staff"

"Very close to major attractions and the subway station. Walking distance to great restaurants and a mall. Coffee shop at the lobby has the best coffee."

"We pay for deposit 1000Cny only for two breakfast but they deduct 400CNY they said one breakfast is 100cny supposed 200cny only where to ask for refund can you give me the email address thanks"