“The manager/owner was very responsive when I asked for a clean bedspread, as the one in our current room had pet hair all over it. I asked for a clean bedspread and he graciously moved us to a new room that was also an upgrade at no additional charge. Once moved, we found the bathroom floor around the tub and toilet very dirty/moldy, toilet not very clean, plunger had toilet paper from last use, no Kleenexes, broken shower surround, anti-slip mat in tub moldy, barely useable/leaking faucet and……
“The manager/owner was very responsive when I asked for a clean bedspread, as the one in our current room had pet hair all over it. I asked for a clean bedspread and he graciously moved us to a new room that was also an upgrade at no additional charge. Once moved, we found the bathroom floor around the tub and toilet very dirty/moldy, toilet not very clean, plunger had toilet paper from last use, no Kleenexes, broken shower surround, anti-slip mat in tub moldy, barely useable/leaking faucet and……
Cindy