Chicago Design Museum of Chicago Hotels

"Very small room with weird smell. Staff is useless and just wants to get rid of you. You hear everything going down the hallway and rooms around, no noise insulation in the room. Super loud air system. Miniature closet and bathroom, even smaller than European standards!"

"Did not park "

"We arrived from a morning train. The concierge greeted and stored our bags so we could take in the sights. We returned midafternoon and were allowed an early check-in and the valet had already moved our bags to the room. Checkout was the same. We really thought the service was great! The location was excellent as well. Cloud Gate was a couple minutes walk. Shopping and museums were short walks or uber rides. The room was spacious, clean, and comfortable. Overall a great stay!"

"Loved the room and view!"

"Perfect for couples and the location is amazing"

"room small but clean and adequate - TV with only analog picture, not very sharp - no room temperature control, but room was comfortable - bathroom tiny"

"Great location, front desk staff was very friendly and professional. Convenient parking."

"We had a lovely stay at the Royal Sonesta! The location was excellent; the property was beautiful - well-maintained and clean. Staff was fantastic all around, from the gentleman at the front door to the front desk staff, and the restaurant staff as well, where we had a delicious breakfast and chatted with some lovely fellow guests while we ate. On the negative side, and these are very small inconveniences, we didn't get fresh kleenex for the bathroom, so we took some from the housekeeper's cart. The TV reception was quite poor on many of the channels (I know - lots of people don't even watch the TVs in hotel rooms anymore!), and the fridge made a lot of noise! I suppose we could have asked for assistance with these things, but as I said, these were very small inconveniences, we were only there for three nights, and we were really only in our room at night. Everything else was great, and the rate was super for a downtown Chicago hotel, so I do recommend the Royal Sonesta!"

"Parking very expensive if you don’t need on and out options"